I had a terrible experience at this hotel and would not recommend it to anyone. Upon arrival, the room was filthy. There was dried food on the floor, and the carpet had stains from food that had clearly been there for some time. The sofa was also stained, and the mattress had noticeable drip stains. It was absolutely unacceptable and clearly in need of a health board inspection.
Additionally, the room was extremely noisy with constant stomping from the floor above, making it difficult to relax or sleep. The temperature in the room was inconsistent, which made it uncomfortable throughout my stay. Due to these conditions, I refused to stay more than one night and decided to leave early.
The gym was no better. It was filled with run-down, broken equipment, and many of the machines were either improperly working or completely out of order. This presents a serious liability issue, as it could lead to potential injuries for anyone attempting to use the facilities.
On top of all that, the financial handling of my stay was awful. While I had no issues paying for the night, there were multiple pending charges on my account for over a week, and the refund process is still unresolved with no clear answers.
All in all, this hotel was a complete disappointment. I strongly advise steering clear of it.