Unfortunately, staying at the grand Hyatt is no longer affordable for my family, this is our second time there, and we were excited to come back, but truly disappointed in the staff and services offered at grand Hyatt. Grand Hyatt did not take care of us as members of world of Hyatt, did not show any type of Caring or consideration for its patron, only focused on exorbitant number of charges and incidentals. The overall state was poor. Me and my family enjoy the Bahamas and we have to make reservations at another resort because the grand Hyatt Bahamas was overpriced and underrated with poor staff and customer service.