Hotels needs upgrading and deep cleaning of common areas and rooms. Some lights did not work in my room, shower door broke off. My room also had a terrible cologne smell. Called front office five times with no answer. Front office staff not available on check in. I had to wait for a while to get someone to check me in.
Maricela N
於 2024 年 10 月住了 1 晚
4/10 不太好
Peggy,Albion
家庭旅遊
2024年10月9日
不喜歡:設施服務和住宿環境和硬體
Pool was so cold. Was told that the heat gets shut off by corporate at a certain date. Then was told that was not true. Either way we were stuck with it. They were out of tea for entire 5 days of our visit. We had to go purchase our own. There wasn’t any ventilation in our bathroom and told that there were only a few rooms where it did work. They said the hotel was getting a renovation this winter. The people taking care of breakfast were very king as well as woman that cleaned our room. Our bathroom door didn’t shut and piece on the bottom of refrigerator fell off. Dresser drawers also didn’t shut. They would open when you walked around the room.
Peggy
於 2024 年 9 月住了 4 晚
10/10 有夠讚
JAN
2024年9月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Just a nice place to stay and that we were able. To get in early as we ha d a wedding to get ready for and go to.
JAN
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Joseph
2024年9月15日
喜歡:整潔度、員工素質和住宿環境和硬體
It was nice and we will be back.
Joseph
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Sue
家庭旅遊
2024年9月15日
喜歡:員工素質、設施服務和住宿環境和硬體
The bedding on one of the beds smelled and had visible dirt. The bathroom smelled sour. There were splashes of stuff on a wall and a headboard. The room smelled like dirty feet. But the property itself was nice and well kept. Staff was really nice. I have pictures if you'd like to see.
Sue
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Carolyn
家庭旅遊
2024年9月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was helpful and friendly. Property was safe and well maintained. Would definitely stay here again
Carolyn
於 2024 年 9 月住了 2 晚
10/10 有夠讚
MELISSA
2024年9月8日
喜歡:整潔度、員工素質和住宿環境和硬體
It was great
MELISSA
於 2024 年 9 月住了 2 晚
4/10 不太好
Simon
2024年9月7日
不喜歡:整潔度和住宿環境和硬體
The property is outdated and depressing. Definitely not worth the price.
Simon
於 2024 年 9 月住了 3 晚
10/10 有夠讚
milja
2024年8月30日
喜歡:整潔度和住宿環境和硬體
All good
milja
於 2024 年 8 月住了 10 晚
10/10 有夠讚
milja
商務旅客, 家庭旅遊
2024年8月28日
喜歡:整潔度、設施服務和住宿環境和硬體
Everything was good
milja
於 2024 年 8 月住了 3 晚
6/10 一般般
JoMarie
商務旅客
2024年8月21日
喜歡:員工素質
不喜歡:住宿環境和硬體
Tired; in need of update
Not a lot of options in Muscatine so we chose the economical one! This hotel property is dated and in need of update. Good size bathroom but, other than that I have nothing really good to say!
JoMarie
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Mitchell
情侶出遊
2024年8月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
Mitchell
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Stanley,Paducah
2024年8月18日
喜歡:整潔度、員工素質和住宿環境和硬體
Stanley
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Stanley
2024年8月15日
喜歡:整潔度、員工素質和住宿環境和硬體
G
Stanley
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Brian
2024年8月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Brian
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Linda
2024年8月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Linda
於 2024 年 8 月住了 2 晚
2/10 很糟糕
Stephen
2024年7月30日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
My card was charged twice for the stay and when I tried to get it taken care of before checking out, I was assured the extra charge would be taken care of. When I returned home I noticed the extra charge was back on there.
Stephen
於 2024 年 7 月住了 5 晚
8/10 不錯哦
Bruce
2024年7月29日
Bruce
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Heidi
2024年7月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Heidi
於 2024 年 7 月住了 4 晚
8/10 不錯哦
Laura
2024年7月20日
喜歡:員工素質和客房舒適度
Pricey for what you get
Check in was great. Front desk attendant was very helpful. Hotel is in a good quiet location. Room was ok. Nothing extravagant, the furniture was worn, some tiles on the floor were broken, draperies were lacking, but it was fairly clean and the pillows were comfortable. Really not worth the money we paid though.
Laura
於 2024 年 7 月住了 1 晚
8/10 不錯哦
Joe
2024年7月16日
喜歡:整潔度、員工素質和住宿環境和硬體
Joe
於 2024 年 7 月住了 1 晚
8/10 不錯哦
THOMAS
情侶出遊
2024年7月12日
喜歡:設施服務
不喜歡:整潔度和住宿環境和硬體
After waking up from our first night we noticed a lot of ants on the tile floor. The housekeeper was in the hallway and we showed it to her. She said that she would spray and get rid of them. Upon our return that evening the ants were still there! We called the night desk clerk and she came up (2nd floor]. She immediately put us in a different room on the same floor. We woke up the next morning and our nightstand and the bathroom floor had alot of ants! I took pictures before leaving the room and upon our checkout we showed and discussed it with the day front desk clerk. She had no answers nor was willing to offer any compensation. The GM called me the following day. She was sincere and arranged for compensation. I wonder is this an ongoing problem at this hotel? The breakfast was very good by the way.