Staff quite nice, room very clean and new, location very convenient but the choice of breakfast seems less
Yen
10/10 有夠讚
ZHENFENG
2016年11月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
交通方便,靠近中央车站
交通方便,靠近中央车站,每天都有打扫房间,早餐也美味,前台友好,很乐意帮助人,有机会还会再来
ZHENFENG
6/10 一般般
真實旅客
2016年10月11日
喜歡:整潔度、員工素質和客房舒適度
真實旅客
4/10 不太好
Yuen Yee
2016年10月3日
不喜歡:員工素質和住宿環境和硬體
Refer to my booking, we are fully disappointed that we totally booked 2 rooms with 4 nights for my friends & with 5 nights for ourselves.
But my friend's room need to change 3 times ~ 1st in 5/F : when they opened the door and came in the room, they saw a man sleep in the bed. Wow! 2nd in 6/F : move to family room just stay for 2 nights, and 3rd move to 4/F : the room without air conditioner but they had it before. We are very surprise and unbelievable in this matter. We argued with the staff but they said the rooms were fully booked and cannot change my friends to a air-conditioning room. This waste our valuable time and affect our mood.
For ourselves' room, the room service was too early (around 8:00 am) in the morning, and someone knocked our door.
The wifi cannot use when the occupants increase. The hotel only 5/F & 6/F have air-conditioning rooms.
We will not book this hotel again in my future.
The service was super good and they replied my email very fast. I had some problems of the booking and they were very patient to help me contacting other persons even if after I left the hotel. I really appreciate for their immediate assistance.