Staff are helpful, great buffet breakfast is provided.
真實旅客
8/10 不錯哦
真實旅客
2015年8月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
above average
Good hotel with kind staff and clean room
真實旅客
8/10 不錯哦
alakesh
家庭旅遊
2025年1月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location! Excellent breakfast buffet! We really enjoyed the ocean view from our room and that’s the value for money. Check-in line can be slow!
alakesh
於 2025 年 1 月住了 2 晚
8/10 不錯哦
Neel,Hatfield
情侶出遊
2025年1月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I booked for a city view room, and there was a big building in front of my window. Money was not worth at all.
Neel
於 2025 年 1 月住了 3 晚
10/10 有夠讚
chetan
家庭旅遊
2025年1月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Is one of my favorite area in Bombay, and this Hotel is a perfect way of enjoying your weekends. I would come again for sure the staff and restaurants are excellent.
chetan
於 2025 年 1 月住了 2 晚
2/10 很糟糕
Mala
家庭旅遊
2025年1月9日
不喜歡:員工素質、設施服務和住宿環境和硬體
The service was really poor, I had to fight for the ocean view room after paying extra for it. I was told that the hotel location is diagonal and only 1 room has the full ocean view from their room. That’s unfair as they have flagged lots of rooms as ocean view and get customers to pay more for them when their is hardly any view. In my case I had to tilt my head from the corner of my window that’s when I could see a little bit of ocean and they kept telling me that it is an ocean view room. It was very unfair. Additionally this hotel wasn’t 5 star by any means. I will never book this hotel again.
Mala
於 2024 年 12 月住了 5 晚
6/10 一般般
Cleto
家庭旅遊
2025年1月7日
喜歡:整潔度、設施服務和住宿環境和硬體
The service is average.
Cleto
於 2025 年 1 月住了 2 晚
6/10 一般般
SUNIL
2025年1月6日
喜歡:員工素質
不喜歡:住宿環境和硬體
SUNIL
8/10 不錯哦
Gopal
2025年1月5日
喜歡:整潔度和住宿環境和硬體
Gopal
於 2024 年 12 月住了 1 晚
2/10 很糟糕
Vasima
家庭旅遊, 親子旅遊
2025年1月4日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Would not recommend anyone to stay here. The area is dirty and so is the hotel. The reception staff were unhelpful and have very clear problems with communication and decent customer service. I encountered several issues. Check in took almost two hours. They tried to charge my sister city tax even though she had already paid this on her booking. Our bedroom had scaffolding right outside and we were only moved once I complained. Bed sheets were dusty and the rooms had a smell. Very disappointed with my stay.
Vasima
於 2024 年 12 月住了 3 晚
10/10 有夠讚
alakesh
2024年12月23日
alakesh
於 2024 年 12 月住了 2 晚
4/10 不太好
Sanjay
2024年12月8日
不喜歡:整潔度
Bar service was poor.
Staff not very attentitive.
Cleanliness / state of rooms not very clean.
For the money paid and star rating of the hotel, would prefere another property next time
Sanjay
於 2024 年 12 月住了 3 晚
6/10 一般般
Rahim
家庭旅遊
2024年11月30日
喜歡:整潔度和員工素質
Staff was great. Property is old. Lot of noise due to repairs they were doing at property
Rahim
於 2024 年 11 月住了 3 晚
4/10 不太好
EURASIA,MUMBAI
2024年11月24日
EURASIA
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Darshak
2024年11月20日
Darshak
於 2024 年 10 月住了 2 晚
4/10 不太好
Ashwini
2024年11月19日
不喜歡:整潔度、員工素質和住宿環境和硬體
Ashwini
於 2024 年 11 月住了 2 晚
6/10 一般般
kei
2024年11月11日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
kei
於 2024 年 11 月住了 4 晚
6/10 一般般
Giovanna
情侶出遊
2024年11月3日
喜歡:整潔度、設施服務和住宿環境和硬體
The Novotel Mumbai Juhu Beach has an impressive room service menu; it would be even better if they could have provided what we ordered. Just "not available" was the disappointing answer to the items we chose.
Reception staff were helpful; Diego the front of house valet was the most exceptional member of staff we met. Super-helpful, kind with a wonderful demeanour. He is an asset to the hotel.
Giovanna
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Ricardo
2024年10月28日
喜歡:整潔度、員工素質和住宿環境和硬體
Muchas gracias
Ricardo
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Masaki
商務旅客
2024年10月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Masaki
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Siddharth
家庭旅遊
2024年10月13日
喜歡:整潔度、員工素質和客房舒適度
Clean with not so clean room carpet. Old property
Siddharth
於 2024 年 10 月住了 3 晚
2/10 很糟糕
SIMRON
家庭旅遊
2024年10月13日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
From the day we arrived we were not greeted warmly and the room we were given was filthy and had a horrifying smell. Everything from the safe, cupboards, fridge, wastebin and toilet tissue holder was faulty/broken. The bathroom dehumidifier was not working or on so the entire bathroom was mouldy. We asked for a new room and was small improvement. You have to ask and wait 2 hours for water or fresh towels which should be done during cleaning. To enter the bar we were rudely shouted at and handled to pay extra 2000 rupees (£20) just to sit inside despite us saying we were guests at the hotel. The location is convenient but not worth the insult and hassle. Better staying at sun and sand or marriot!