Awesome place and equipment for this accommodation. Super recommend to stay here. it’s good for family and business trip.
真實旅客
於 2020 年 3 月住了 11 晚
10/10 有夠讚
CHUNYIN
商務旅客
2020年1月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間很讚
服務很好
離開時不小心遺漏了充電器
服務人員很有耐心的幫我解決問題
CHUNYIN
於 2020 年 1 月住了 9 晚
10/10 有夠讚
真實旅客
2019年3月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 2 月住了 4 晚
10/10 有夠讚
真實旅客
2019年2月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 2 月住了 5 晚
10/10 有夠讚
真實旅客
2017年10月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The best ever
Very nice place
真實旅客
於 2017 年 9 月住了 3 晚
8/10 不錯哦
Colette
2024年10月31日
喜歡:整潔度、設施服務和住宿環境和硬體
Garbage disposal did not work.subtle rumbling all day and night- off and in. Not sure if it was trucks outside, the elevator or garbage shire. Not noticeable with tv on, but noticeable at night. Electronic locks were confusing.
Colette
於 2024 年 10 月住了 8 晚
2/10 很糟糕
Paul
商務旅客
2024年10月11日
不喜歡:整潔度、設施服務和住宿環境和硬體
I've never been more appalled in my life. This was an expensive rental. I called as i was in the Uber to confirm information for checkin. I was asking to check in 30min early. Was told she would check and call me back...never called back.
Went to the 49ers game then to the hotel and couldn't get into the building. Called every number available through the callbox and emails presented and could not get in touch with anyone for an hour as i stood out on the street with my luggage. Ultimately had to book another hotel as it was close to midnight and i needed somewhere to go.
This was the second time having issues getting into the building and they refused to refund my stay. STEER CLEAR OF THIS PLACE!
Paul
於 2024 年 9 月住了 3 晚
10/10 有夠讚
Kevin,Eugene
家庭旅遊
2024年5月18日
喜歡:整潔度、設施服務和住宿環境和硬體
No spices. Limited cookware
Kevin
於 2024 年 5 月住了 3 晚
6/10 一般般
Blair
家庭旅遊
2024年4月6日
喜歡:整潔度和客房舒適度
Nice Apartment but noisy and access difficult
The apartment is well sized, clean and comfortable and is well located in the centre of Silicon Valley. Unfortunately the apartment fronts onto the El Camino highway and is therefore really noisy between 7am and midnight. Fortunately it quietens down overnight so sleep is possible. In the evenings though it is difficult to hear the TV over the traffic noise.
Initial access is difficult as there are two garages and 6 different lifts each access a limited number of apartments - the lifts don't indicate which apartments they service, so if you are unlucky you may have to go up and down 6 lifts before you find the right one. You also need to download an access app to secure entry, so if boy have arrived from overseas and you don't have cell coverage then you are in trouble. It took us two hours to gain access to the apartment and that was only via the assistance of some residents.
There is secure underground garage parking which is great but access requires you to get out of the car use your app to access the control pad to then open the gate, regrettably by the time you get back to your car the gates have already started to close again - sometimes you can get in other times you have to repeat the process - if there are two of you then you can use your passenger to trigger the gate whilst you then drive through.
Blair
於 2024 年 3 月住了 8 晚
10/10 有夠讚
Karetha
家庭旅遊
2023年12月12日
喜歡:整潔度、設施服務和住宿環境和硬體
Karetha
於 2023 年 11 月住了 3 晚
10/10 有夠讚
sung
2023年11月30日
喜歡:住宿環境和硬體
Cleaness!!
sung
於 2023 年 11 月住了 6 晚
4/10 不太好
Janet
家庭旅遊
2023年11月13日
The property requires two apps to enter: the latch app and another one developed by the property. The instruction and code for the latch app never arrived - even after we contacted the property. My apartment uses latch and I have no issue receiving any related info except for this property. For the other app, there was always a "cannot connect to server" error message, preventing us to do anything. We ended up booking another hotel and since this payment was not refundable we basically wasted a few hundred dollars. Communication is way faster if you let Expedia customer service contact the property for you - we told the property about the check-in issue in the morning and there was no response until we contacted Expedia.
Janet
於 2023 年 11 月住了 3 晚
6/10 一般般
Tina
2023年10月15日
Tina
於 2023 年 10 月住了 3 晚
2/10 很糟糕
Secretary
2023年9月21日
Secretary
於 2023 年 9 月住了 4 晚
10/10 有夠讚
TAKANOBU
親子旅遊
2023年8月6日
喜歡:整潔度、設施服務和住宿環境和硬體
We enjoyed this trip at this apartment.
TAKANOBU
於 2023 年 7 月住了 10 晚
6/10 一般般
andy
家庭旅遊
2023年6月20日
喜歡:整潔度、設施服務和住宿環境和硬體
Clean and good location but no actual person to check in and the app that was provided few hours before your check in time was unreliable at times which was bit frustrating. Could not request extra towels since they did not have anyone on site.
andy
於 2023 年 6 月住了 3 晚
10/10 有夠讚
Amit
2023年5月4日
Amit
於 2023 年 5 月住了 2 晚
4/10 不太好
Claire
商務旅客
2023年3月24日
喜歡:整潔度
Latch key system made for a horrible experience
Getting into the property was a nightmare. The Latch smartphone locks didn't work. Their system was down the first night and I waited 30 minutes for someone to call me back and manually enter me into the system. The elevators require the Latch app to work and the app requires wifi. Wifi doesn't work in parking garages, so I struggled the first 2 days with getting the elevators to work. Not worth the trouble.
Claire
於 2023 年 3 月住了 3 晚
10/10 有夠讚
Steve
2023年2月11日
喜歡:整潔度、設施服務和住宿環境和硬體
I liked that it had washer and dryer in room.the room was very nice.
Steve
於 2023 年 2 月住了 3 晚
2/10 很糟糕
真實旅客
商務旅客
2023年2月5日
喜歡:整潔度
Not great
Room was ok. No onsite staff. All interaction was via phone or email. Communication was awful. Reply took hours. All communication took multiple contacts, never got the same answer, no one cared. Road noise was so excessive. Beds were crap. Electronic lock system never worked the first time and was excessively cumbersome. Minimal kitchen plates, cups. No supplies. Would not go back.
真實旅客
於 2023 年 1 月住了 14 晚
10/10 有夠讚
sandra
2023年1月30日
喜歡:整潔度和客房舒適度
sandra
於 2023 年 1 月住了 2 晚
2/10 很糟糕
Bogdan
家庭旅遊
2022年12月22日
喜歡:整潔度、設施服務和住宿環境和硬體
Agency didn’t work appropriately, they just didn’t give keys
Bogdan
2/10 很糟糕
真實旅客
家庭旅遊
2022年10月23日
不喜歡:客房舒適度
Beware location and access system
Very noisy location, heavybtrafficvfromnEl Camino Real. Very cumbersome use of Latch app. Early check in did not work; cystomer support nit able to solve issues. Waited three and half hours to get access.
Clean apartment and comfortable beds.