Staff was great and hotel was beautiful. Food was good but could be better. Because we traveled during the holiday busy week, it took us an hr to get to downtown la Fortuna. So, most nights we decided to stay at the hotel for dinner. It would be nice if things stayed open later like the hot springs and kids club, etc. But the service was exceptional. Free laundry machines to wash your clothes and shoe dryer was a bonus!
Rosalie
於 2025 年 4 月住了 5 晚
10/10 有夠讚
Ritu
2025 年 4 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
The restaurants were not open at all times and being that were far from town need more food options a dining options so we can enjoy at diff venues. Cost of food was a bit expensive and with kids it adds up so maybe a discounted pizza bar and ice cream bar for kids to eat so available at all hours and easier for parents. Lovely views and staff experiences.
Ritu
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Tsvetelina
家庭旅遊
2025 年 4 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great accommodations, amenities, restaurants, and location. Superior views of volcano Arenal and right into the jungle. The spa was outstanding! Unforgettable experience
Tsvetelina
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Carrie,Danville
家庭旅遊
2025 年 4 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was everything you could have hoped for in a Costa Rican jungle. The pools were great! The drinks at the pool bar were amazing. I highly recommend the Tamarindo Margharita. One of the highlights was the Night Guided Walk. Our guide on April 6th was fantastic. He was so excited and knowledgable. He was the best!
Carrie
於 2025 年 4 月住了 3 晚
10/10 有夠讚
MALGORZATA
家庭旅遊, 親子旅遊
2025 年 4 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved it.
I only regret that instead of staying here the whole week we went to Westin.
I think we’ll come back again.
So many things to do there.
We didn’t get lucky with the weather because it was raining every day but still we really enjoyed our time at the Springs.
MALGORZATA
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Emily
家庭旅遊
2025 年 4 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful view and wonderful hot springs
Emily
於 2025 年 4 月住了 4 晚
8/10 不錯哦
Gary
家庭旅遊
2025 年 4 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall the property is a good place to stay when visiting the Arenal area. Good views of the volcano. Plenty of dining options. Huge property with many pools, slides, and hot spring fed pools. We toured the animal zoo/park area, where they house local animals that have been injured, we also did the tubing down the river which was fun. Very expensive to stay here, but they do a good job overall in all areas.
Gary
於 2025 年 3 月住了 2 晚
4/10 不太好
Bronwyn
家庭旅遊
2025 年 4 月 6 日
喜歡:整潔度
Would’ve been great with little kids. But for adults it’s cheesy. We were also frequently charged for things we didn’t want, kinda get scammed.
Bronwyn
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Yasmeen
家庭旅遊, 親子旅遊
2025 年 4 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing… Feel like you are in paradise! So Beautiful! The view of Arenal Volcano is breathtaking! I stayed 3 nights and definitely plan to come back! The whole experience was top tier and exceptional!
Yasmeen
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Arilys,miami
2025 年 3 月 31 日
Arilys
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Jina
家庭旅遊
2025 年 3 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the huge, beautiful grounds and the activities offered at the resort. We did the tubing and horseback riding - great fun and so convenient that it was at the resort. Concierge was very helpful finding us local tours, arranging transportation, etc. And good dining options too. We ate every meal at the resort except lunch during excursions. Really convenient and relaxing to have good dining at the resort. We loved the hot springs by the river, especially the one right above the waterfall. Very good resort for family.
Jina
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Matthew,Chicago
親子旅遊
2025 年 3 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My family stayed for 3 days and had a fantastic time in the on-site hot springs. Highly recommend the tubing at Club Rio.
Matthew
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Jeff
家庭旅遊
2025 年 3 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Incredible place. Beautiful views, amazing amenities and service. Highly recommend.
Jeff
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Mamak
2025 年 3 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Best hotel and resort I’ve ever been. I stayed in Westin 5 star when I came back from Arenal to beach and that looked like 3stars after experiencing the spa and resort at arenal
Mamak
於 2025 年 2 月住了 2 晚
10/10 有夠讚
George
情侶出遊
2025 年 3 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Exceptional property which is an engineering marvel ! Easily one of the best hotels in Costa Rica! 5 star services and amenities!
George
於 2025 年 3 月住了 3 晚
10/10 有夠讚
francois,Québec
家庭旅遊
2025 年 3 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Th staff is great, the room large and nice but if you get someone in the room above it can be very loud,
francois
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Seama
親子旅遊
2025 年 3 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely beautiful resort. We were blown away by the views, amenities, service, every aspect of our stay from start to finish was truly first class. One of the most beautiful places we have stayed. Rooms were spacious, staff were so kind and friendly. Can’t say enough wonderful things.
Seama
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Nicholas
2025 年 3 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service and amenities
Nicholas
於 2025 年 3 月住了 2 晚
10/10 有夠讚
francois,Québec
2025 年 3 月 12 日
喜歡:整潔度、員工素質和住宿環境和硬體
francois
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Katrina
2025 年 3 月 12 日
Katrina
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Jonathan
2025 年 3 月 9 日
Jonathan
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Matthew,Hermosa Beach
2025 年 3 月 8 日
Matthew
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Naomi
2025 年 3 月 8 日
喜歡:整潔度、員工素質和住宿環境和硬體
Naomi
於 2025 年 2 月住了 2 晚
10/10 有夠讚
charlet
家庭旅遊
2025 年 3 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was perfect. The only thing I would like to mention is that the receptionist only recommended their transportation when we wanted to head out to town instead of giving us the option between their transportation and Uber. Their transportation fee was $28 plus tax and Uber was $7. Other than that, this is a really great resort. The staff were friendly, the rooms were clean, and the views are AMAZING! This is a lovely place. Thank you Ely, you were always so kind. Until next time, Pura Vida