Nice hotel, convenient to shopping, restaurants and hospital. Room was large and very clean. Breakfast had many options.
Kathy
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Paul
情侶出遊
2024年12月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was very good. We liked the kitchenette. Very comfortable overall. Good breakfast too. I didn't like that we had to pay $25 extra to stay until noon.
Paul
於 2024 年 12 月住了 1 晚
4/10 不太好
Ryan
2024年12月15日
不喜歡:整潔度和住宿環境和硬體
Stained toulet seat bee and chairs
Ryan
於 2024 年 11 月住了 1 晚
10/10 有夠讚
David
情侶出遊
2024年11月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a wonderful time here. Our room was spacious, clean and comfortable. Breakfast was delicious both days that we stayed.
David
於 2024 年 11 月住了 1 晚
10/10 有夠讚
DONNA
2024年11月30日
DONNA
於 2024 年 11 月住了 1 晚
6/10 一般般
Marco
2024年11月26日
Marco
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Peter
家庭旅遊
2024年11月22日
不喜歡:整潔度、員工素質和設施服務
I liked this hotel and have stayed there several times a year over the past ten years, but I WILL NEVER STAY THERE AGAIN.
I accidentally made a reservation online via Expedia for the wrong date (i.e. tonight, as opposed to tomorrow night which I meant) ... I called the manager on duty at the hotel within 10 minutes after making the reservation, and they refused to make a change to tomorrow night. They said it was against their policy. REALLY?!? A simple date mistake on my part and they steal over a $100 from me?!? This would have been the simplest fix in the world of customer service. It's beyond comprehension. What the hell is wrong with the management at this hotel? NEVER STAYING THERE AGAIN. Expedia also tried, but got the same answer - so it's not Expedia's fault ... this is strictly a bad management team at the individual hotel stealing money from any client who books thru Expedia (and makes a very common date mistake). Reprehensible.
Peter
10/10 有夠讚
Derek
2024年11月21日
Derek
於 2024 年 11 月住了 2 晚
8/10 不錯哦
Kurt
情侶出遊
2024年11月21日
喜歡:整潔度和設施服務
The hotel was nice and clean enough, there were some minor repairs required i.e. the ice maker in the fridge in the room was broken, the door to the room stuck and was hard to open.
Kurt
於 2024 年 11 月住了 2 晚
6/10 一般般
Kathleen
情侶出遊, 商務旅客, 家庭旅遊
2024年11月20日
喜歡:員工素質
The hotel doesn’t appear to be that old but it has clearly had some rough use in its lifetime.
Kathleen
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Jill
2024年11月15日
Jill
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Joan
商務旅客, 家庭旅遊
2024年11月14日
喜歡:整潔度和員工素質
Comfortable stay for brief overnight stop
Joan
於 2024 年 11 月住了 1 晚
6/10 一般般
Bernadette
團體旅遊
2024年11月12日
喜歡:設施服務
Our door wouldn’t open and had the card reprogrammed several times. Very annoying. Breakfast was good.
Bernadette
於 2024 年 11 月住了 3 晚
6/10 一般般
Robert
2024年11月11日
喜歡:整潔度和員工素質
Clean and comfortable but there are things that are starting to show their age.
Robert
於 2024 年 11 月住了 2 晚
8/10 不錯哦
Cody
情侶出遊
2024年11月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good breakfast. Room was good overall. Some dings / wear but not bad.
Cody
於 2024 年 11 月住了 1 晚
4/10 不太好
Les
2024年11月5日
喜歡:住宿環境和硬體
Les
於 2024 年 10 月住了 3 晚
8/10 不錯哦
Daniel
情侶出遊
2024年11月3日
喜歡:員工素質、設施服務和住宿環境和硬體
We have stayed here a few times before and all was excellent. The previous rooms were all great. The room we were given on our last stay was not great. Dust on lamps and headboard. Carpet very warm. Dried blood on back of bathroom door. We were only one night so we never made a fuss but disappointment.
Daniel
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Toni
家庭旅遊
2024年11月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy check in. Requested ground floor room and it was provided. Loved our room!
Toni
於 2024 年 11 月住了 1 晚
2/10 很糟糕
Bobbie
2024年10月30日
不喜歡:員工素質和住宿環境和硬體
Key cards quit working multiple times called front desk to have the tv fixed and waited over an hour finally had to go up to the desk to have somebody give is the cable box and remote for the tv
Bobbie
於 2024 年 10 月住了 1 晚
4/10 不太好
JoAnn
商務旅客, 家庭旅遊
2024年10月28日
喜歡:整潔度
不喜歡:員工素質
We had a room on 2nd floor by the elevator. At 3:00am we heard very loud banging coming from the elevator area. We reported it to the front desk and didn’t hear back from them. In the morning, we noticed someone had been banging on the pop vending machine, as there were broken pieces everywhere, and the keyhole had been drilled out. No security, someone just walked right in and tried breaking into the machine. Not safe.
JoAnn
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Bin,Eden Prairie
家庭旅遊
2024年10月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The bed sheets have some stains. Breakfast is Ok. Other than that, pretty good.
Bin
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Doug,Meota
情侶出遊
2024年10月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, room had great amenities, spacious! Loved the recliner!
Doug
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Lorraine
家庭旅遊
2024年10月24日
喜歡:整潔度、員工素質和住宿環境和硬體
We've stayed at the Hawthorn a few times because of location and helpful staff. This time, we didnt take advantage of the complimentary breakfast, but previously, it was very good...just like a restaurant breakfast.
Lorraine
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Donald
家庭旅遊
2024年10月21日
喜歡:整潔度、員工素質和住宿環境和硬體
Pleasant stay - room was a bit dated. Breakfast was average.
Donald
於 2024 年 10 月住了 3 晚
6/10 一般般
Antonia
2024年10月21日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Overall stay was good, however I was disappointed with housekeeping. We stayed there 3 nights and I had requested housekeeping the second day. They only went in to put in extra towels in the restroom. By the third day we had to request housekeeping again and apparently we couldn’t receive it because the staff had reported they had done service the day prior which was a lie. I had to go and get the bed sheets myself to make the bed.