There is extra money charged at the hotel, but I never purchase it.
真實旅客
於 2019 年 11 月住了 1 晚
8/10 不錯哦
Robert
2024年11月21日
喜歡:整潔度和員工素質
Robert
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Tamara
2024年11月16日
喜歡:整潔度
Tamara
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Yanet
情侶出遊
2024年11月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
😊
Yanet
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Jared
2024年11月10日
喜歡:整潔度
Jared
於 2024 年 11 月住了 1 晚
8/10 不錯哦
Jason
2024年11月2日
Jason
於 2024 年 10 月住了 1 晚
6/10 一般般
Malcolm
2024年10月30日
不喜歡:整潔度和設施服務
Property had no parking itself. Also it was being remodeled during my stay. No comp breakfast.
Malcolm
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Rosalva
2024年10月27日
Rosalva
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Sheri
情侶出遊
2024年10月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms and location were great. Undergoing a bit of refurbishing so a little complicated using the elevators but it will be great when done.
Sheri
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Will
2024年10月22日
喜歡:整潔度和住宿環境和硬體
Beautiful property
Will
於 2024 年 10 月住了 2 晚
6/10 一般般
kristine
2024年10月19日
it was good
kristine
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Shelley
2024年10月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful hotel
Shelley
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Jodi
家庭旅遊
2024年10月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was very nice and quiet. Parking was an additional $40. It was a covered garage that was right across the street. It was convenient and seemed very safe. However That is a pretty high charge for parking. The hotel should maybe post this on their site.
Jodi
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Traci
團體旅遊, 家庭旅遊
2024年10月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is currently under renovation and it was hard getting around. Hopefully soon it will be more ready
Traci
於 2024 年 10 月住了 1 晚
4/10 不太好
Dan
情侶出遊
2024年9月25日
喜歡:員工素質、設施服務和住宿環境和硬體
When we arrived we found out that the hotel was overbooked and that we had to go to another location. The other hotel was very nice but the after a long day of traveling it was a bit of a downer. The parking cost at the new hotel was very expensive too
Dan
於 2024 年 9 月住了 2 晚
2/10 很糟糕
Veenu
情侶出遊, 家庭旅遊
2024年9月25日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I have stayed at many Westin properties before. This one in Minneapolis downtown is in a bad state of disrepair and staff seems totally disengaged and most do not care much for guest care and service. My wife and I switched room from the Grand suite because it was very dusty and dirty to a standard room. This room was a bit better but you could still see wine stains on the counters and dust all around. Pool and pool area are outdated and dirty.
A couple of staff members Manu, Emanuel at front desk and service at the lobby restaurant seem to be exceptions. Thanks to them for making our stay a bit comfortable.
This property needs serious attention.
Veenu
於 2024 年 9 月住了 3 晚
10/10 有夠讚
Nikolai,Reston
2024年9月18日
Nikolai
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Jane
2024年9月16日
My only criticism would be the staffing at the bar/restaurant area in the lobby. Both areas on an extremely busy Sunday due to the Vikings game were so busy. The staff worked their selves ragged—however, the were very, very pleasant!
Jane
於 2024 年 9 月住了 2 晚
6/10 一般般
Emily
情侶出遊
2024年9月15日
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
There were not many amenities. For the price of the room, I anticipated having access to room service, parking, and free wifi, which was not the case. It was a pleasant stay, but I was hoping for more considering the price.
Emily
於 2024 年 9 月住了 2 晚
6/10 一般般
Keyera
情侶出遊
2024年9月12日
I felt the stay wasn’t a 4 star experience. Everything was mediocre and service was slow. Next time will try any of the neighboring competitors rather than choosing Westin again.