We booked this hotel to visit the Mall of America and it did not disappoint. The hotel was clean and the staff was friendly. We checked in super early and while our room was not ready yet, they held our bags for us and let us enjoy the continental breakfast that morning. The hotel is right across from the Mall of America, so we were able to walk over to it easily. There is a covered bridge to cross the highway and get to the mall which was nice. There are also a couple restaurants on the property, which we did not try, but seemed popular with other guests. Overall, this was a great hotel to experience the Mall of America!
Miranda
2/10 很糟糕
Leah
家庭旅遊
2024年11月12日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
We stayed in a handicap room, which was worse than a regular room for a handicapped person. The bathroom was great, but the beds are literally as low as a futon. I could not get my mom out of it; it’s literally like a mattress on the floor. Staff told me they were sued because the beds were too high, should I sue because the beds were too low? Why don’t you put one high bed and one low bed? It’s literally useless to have these low beds.
Leah
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Melissa
2024年11月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Melissa
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Kevin
2024年11月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Kevin
於 2024 年 11 月住了 1 晚
8/10 不錯哦
Joy
家庭旅遊
2024年11月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A very convenient place to stay if you are planning to go to the Mall of America. There is a skyway right there to use. Very friendly staff
Joy
於 2024 年 11 月住了 2 晚
4/10 不太好
Marta
2024年11月8日
不喜歡:整潔度和住宿環境和硬體
The bathtub was full of hair and sheets too
Marta
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Douglas
2024年11月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super convenient for the mall of America.
Douglas
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Sarah
2024年11月4日
喜歡:整潔度和住宿環境和硬體
Sarah
於 2024 年 11 月住了 1 晚
8/10 不錯哦
Mark
2024年11月3日
喜歡:整潔度、員工素質和住宿環境和硬體
It was a nice stay, but one of the whirl pools was not operating, and one of the pools was mind of cool.
Mark
於 2024 年 11 月住了 1 晚
2/10 很糟糕
Joshua
親子旅遊
2024年11月3日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Booked the country inn which is 3 star and placed in the park plaza which is a 2.5 star with stained carpets, dirty bathtub, etc. Misled when booking the country Inn as I believe booking the plaza is cheaper so felt taken advantage of. Will not book again
Joshua
於 2024 年 11 月住了 1 晚
10/10 有夠讚
eric
2024年10月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great thank you for the experience
eric
於 2024 年 10 月住了 5 晚
10/10 有夠讚
Raven
2024年10月29日
Raven
於 2024 年 10 月住了 4 晚
10/10 有夠讚
Jason
家庭旅遊
2024年10月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We used the metro train to go to & from the Vikings game. The shuttle service took us to the train at the mall and when we returned it was a comfortable walk back to the hotel. Very convenient.
Jason
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Sarah Elizabeth
家庭旅遊
2024年10月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient location for Mall of America. Our room with 2 queen beds was a good size, comfy beds. Great that it included pool/hot tub and free parking. The breakfast was an added bonus with hot / cold choice. We did choose to go to ihop attached to the hotel on a couple of the days. Will definitely stay here again.
Sarah Elizabeth
於 2024 年 10 月住了 4 晚
10/10 有夠讚
Matilda
2024年10月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Convenient location; friendly staff
Matilda
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Marcus
2024年10月23日
Marcus
於 2024 年 9 月住了 1 晚
6/10 一般般
Tracey
2024年10月22日
喜歡:整潔度、員工素質和住宿環境和硬體
The hotel is in a great location and the staff was friendly for the most part. The handicapped room was average and the beds are not comfortable nor are they designed for someone who has legs issues. The room cleanliness was average and thankfully I had brought cleaning wipes and was able to get rid of dust and dirt, the full length mirror behind the bathroom door was filthy. The windows in our room were filthy also. The breakfast bar was good and a variety of choices which was nice. Every transportation driver we had was polite and friendly and that was wonderful - I salute the transportation drivers all of you were great.
Tracey
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Rick
家庭旅遊
2024年10月21日
喜歡:整潔度、員工素質和住宿環境和硬體
Front desk was friendly and helpful.
Rick
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Cindy
2024年10月21日
喜歡:整潔度、員工素質和住宿環境和硬體
Property was clean. Staff was very friendly. Shuttle service was excellent.