2/10 很糟糕
Sarah,Burlington
家庭旅遊
2024年10月14日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
When I went to check in the woman at the table near where check in used to be told me they didn't have any rooms. When I told her I booked my room 6 months earlier and showed her my Expedia travel confirmation email. She just kept saying no rooms. She wouldn't call her manager for help. And she wouldn't help in anyway. The hotel looked as if it was closing down or maybe under new owners. I've had hotels change owners before and they always honored the bookings. I also had my 16th year old niece and my 60 year old dad with me. When I told the woman this and asked what should I do sleep in the car with them? The woman pretty much said yes.
Sarah
於 2024 年 8 月住了 1 晚