Muy bien. Solo es necesario que envíen la clave de la puerta con anticipación a la llegada. Tuvimos problemas con el ruido del equipo de aire pero fue solucionado inmediatamente. El equipo fue muy preocupado por el servicio. Muy buena la ubicación y el tamaño del dormitorio
Paula
於 2020 年 2 月住了 5 晚
2/10 很糟糕
真實旅客
商務旅客
2020年2月22日
不喜歡:整潔度、員工素質和住宿環境和硬體
My bad experience began with check-in where I had to wait 15 minutes after a long day of travel to receive a code to my room (they don't use keys).
My room was decorated beautifully (looked like West Elm) but very poorly constructed. The bed lamp fell off the wall when I went to turn it on, the bathroom flooded when I showered, there weren't any clothes hangers, the room smelled like cigars upon arrival, and the room was very loud (I was right by the elevator).
The front desk is not fully staffed and when I checked in the front desk attendant failed to tell me there was a separate code to access the hotel. So late at night I was locked out - made it into the hotel because other guests were accessing the hotel shortly after my wait to get in.
Overall a really negative experience.
真實旅客
於 2020 年 2 月住了 2 晚
4/10 不太好
真實旅客
2020年2月22日
真實旅客
於 2019 年 12 月住了 5 晚
8/10 不錯哦
真實旅客
情侶出遊
2020年2月19日
喜歡:整潔度、設施服務和住宿環境和硬體
The property was very beautiful and nice great bathrooms and view of the beach. Only this is the front desk barely speak English
真實旅客
於 2020 年 2 月住了 2 晚
4/10 不太好
真實旅客
商務旅客
2020年2月17日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The air in the room was broken, and staff was not able to fix it. Would like a refund.
真實旅客
於 2020 年 2 月住了 2 晚
8/10 不錯哦
真實旅客
2020年2月9日
喜歡:整潔度和設施服務
It was like to the beach. It was small so less people to deal with. Great lication
真實旅客
於 2020 年 2 月住了 3 晚
10/10 有夠讚
真實旅客
2020年2月1日
真實旅客
於 2020 年 1 月住了 3 晚
8/10 不錯哦
真實旅客
2020年1月30日
喜歡:整潔度
真實旅客
於 2020 年 1 月住了 2 晚
8/10 不錯哦
Alan
2020年1月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Boutique Hotel Great Value
A unique Boutique hotel, the rooms are great! A bit different than a typical hotel but once you get used to it, very nice. The staff bent over backwards to assist and where very friendly. We arrived after a cruise and there was nobody at the front desk and the building was locked, but a number on the door to call, the person on the call was helpful, but when the staff arrived they bent over backwards to accommodate us. There are nice restaurants within a block and the rooftop deck was beautiful. Great Experience.. The room was very modern and clean with some nice surprises. You will find out....all pretty kool!
Alan
於 2020 年 1 月住了 2 晚
4/10 不太好
Stew,VA
家庭旅遊
2020年1月19日
不喜歡:整潔度和設施服務
No one at the front desk.
Staff member did not speak English. He used Google translator to communicate with me. He was very nice though.
Bed linens were dingy.
Draperies did not close completely to block light.
Rooftop pool was very small maybe 3ft x 10ft. No one worked behind the rooftop bar.
Stew
於 2020 年 1 月住了 1 晚
2/10 很糟糕
Geri,Washington D.C.
家庭旅遊
2020年1月6日
不喜歡:整潔度和設施服務
The rooms were large and the location was great for the convention center.
The condition of the property was deplorable with doors off hinges, drapes off runners, fancy toilets that didn't work, and everything was high tech with no instructions on how to use anything.
The HVAC system kept cutting off after a few hours and the room would be get very hot during the night.
The worst problem was there ws no inside lock on the door.
ANYONE WITH THE CODE COULD JUST WALK INTO YOUR ROOM ANY TIME. THE STAFF WOULD OPEN YOUR DOOR WITHOUT KNOCKING FIRST.
Geri
於 2020 年 1 月住了 3 晚
10/10 有夠讚
真實旅客
2020年1月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 12 月住了 3 晚
6/10 一般般
真實旅客
團體旅遊, 家庭旅遊
2020年1月1日
喜歡:設施服務
A localização é ótima e os quartos são espaçosos e confortáveis.
Não gostei que o hotel não tem recepção. A comunicação por telefone e e-mail não é funcional. O sistema de trancas automáticas da porta principal e dos quartos não funciona direito. O código que me deram para a porta principal não funcionou e você precisa adivinhar para que lado gira a maçaneta para abrir. Me deram um código provisório e ficaram de enviar um outro que nunca chegou. Fiquei 5 noites e não limparam o quarto e nem trocaram as toalhas.
真實旅客
於 2019 年 12 月住了 5 晚
10/10 有夠讚
真實旅客
2019年12月28日
喜歡:整潔度、設施服務和住宿環境和硬體
Great location, super coach to the beach and 16th street shopping.
真實旅客
於 2019 年 12 月住了 4 晚
2/10 很糟糕
Corvetta
2019年11月12日
Corvetta
於 2019 年 11 月住了 3 晚
4/10 不太好
Allison,Spokane
情侶出遊
2019年11月2日
Hotel didn’t have our registration and we had to be placed at a different hotel. We had to choose between a hotel of lower quality or one that was way outside the location we wanted to be in. Still waiting to see our refund for the valet parking.
Allison
於 2019 年 11 月住了 1 晚
2/10 很糟糕
真實旅客
家庭旅遊
2019年10月16日
喜歡:整潔度和設施服務
不喜歡:員工素質
The modernization of the room was great. The level of service was the opposite.
真實旅客
於 2019 年 10 月住了 3 晚
10/10 有夠讚
Brandie,Alabama
情侶出遊
2019年10月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I thoroughly enjoyed my stay at the Urbanica Kaskades Hotel. Staff was very friendly and went out of their way to ensure my stay was amazing. There was a problen with my bathroom and tv that could not be fixed so I was upgraded to a different room. Drew and Assha are amazing people as well as employees! And the lady who checked me in was very nice as well ( I dont remember her name . I would definitely stay here again. The only downfall to this facility is that it is not close enough to the beach!!!!
Brandie
於 2019 年 9 月住了 3 晚
10/10 有夠讚
真實旅客
情侶出遊
2019年9月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved the balcony and shower nice room would definitely book again
真實旅客
於 2019 年 8 月住了 3 晚
8/10 不錯哦
真實旅客
2019年8月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 8 月住了 3 晚
8/10 不錯哦
Danny
情侶出遊
2019年8月26日
喜歡:整潔度和員工素質
Only bad thing was no parking, everything else was good. Would stay there again
Danny
於 2019 年 8 月住了 3 晚
10/10 有夠讚
Astrid
2019年8月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Centric and comfortable
The hotels is centrally located, near beach and restaurants.
Everyone was so attentive and nice.
Really great mojitos at welcome and very comfortable bed!
One one night before we went to a cruise, but we will definetly dtay there again next time we visit Miami.
Astrid
於 2019 年 8 月住了 1 晚
10/10 有夠讚
Cyn
情侶出遊
2019年8月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great space and super clean. We stayed for 9 days and the staff even provided us champagne our first night. We didn’t get a chance to use their free bikes but would have loved to. The only thing is the plunge pool is not a pool and could have used some up keep. They said we could use the gale pool and gym which was right across from the hotel. The hotel is super close to Lincoln Road and the beach but still felt nice and secluded away from a lot of traffic. Great stay and would stay there again!