The staff were very friendly and helpful, and the room was ok, but it wasn't as WOW as we were expecting, the room and balcony were smaller, the bed and pillows not particulary comfortable, and the provisions fairly meagre (ie only x1 of each type of tea bag), I'm sure we could have asked for more but felt that for an 'executive' apartment we shouldn't have to. Overall it was nice but a bit disappointing.