Wanted rest and peace, left the hotel with more stress and anxiety: this hotel had no hot water and I followed up 6 times without any call backs/solutions. The pool was out of order, the rooms are not soundproof so it was very noisy at night and we could not sleep! Reception showed zero care whatsoever despite the unpleasant experience - this was unacceptable!
Chanmi
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Rhys
2025年1月15日
喜歡:整潔度、員工素質和住宿環境和硬體
Rhys
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Nicholas5163
2024年12月26日
Nicholas5163
於 2024 年 12 月住了 3 晚
6/10 一般般
Julie
家庭旅遊
2024年10月27日
喜歡:整潔度和員工素質
Fantastic customer service
The property isn't wheelchair friendly
The showers are dangerous
Julie
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Chris
情侶出遊
2024年10月21日
喜歡:整潔度、員工素質和住宿環境和硬體
Such a beautiful stay
Chris
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Chris
情侶出遊
2024年9月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely location and surroundings. Facilities were decent but not great, the staff were lovely though and check in and out was a breeze
Chris
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Luke
情侶出遊
2024年9月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed her for two nights and the building and grounds around were beautiful and well kept. The rooms were nice and clean and the bed we both found was super comfortable.
An easy 10 min walk to the zoo which was good but really busy.
The buffet breakfast was good.
The only negative was that there was some mice poo on the window ledge behind the coffee machine.
Otherwise we thoroughly enjoyed our stay and found it very relaxing and definitely recommend.
Luke
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Bruce
2024年9月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bruce
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Patrick
家庭旅遊, 親子旅遊
2024年9月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property, great staff. Would recommend and will stay here again
Patrick
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Crystal
2024年9月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful place to stay, upgraded me upon arrival, breakfast was great
Crystal
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Graeme
2024年9月1日
喜歡:住宿環境和硬體
不喜歡:整潔度和設施服務
A
Graeme
於 2024 年 8 月住了 1 晚
4/10 不太好
Amanda
2024年8月19日
不喜歡:整潔度、員工素質和住宿環境和硬體
I had free breskfeast
Woman wanted to charge me for asking for a cappuccino absolute joke. Hotel was dirty bathroom
Mouldy and not clean place is a bit run down breskfeast terrible food no selection
Amanda
於 2024 年 8 月住了 1 晚
10/10 有夠讚
sonia
2024年8月12日
喜歡:整潔度、員工素質和住宿環境和硬體
A bit far from City Center. Staff was really good
sonia
於 2024 年 8 月住了 2 晚
8/10 不錯哦
sepideh
2024年8月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
room was very small and bathroom has a glass door without any fans, so you can hear everything
sepideh
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Emily
情侶出遊
2024年7月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was very pretty and super close to Werribee zoo which was very convenient. Buffet breakfast was nice and the Main Street of Werribee was only a 5-10min drive. Rooms are small but clean.
Emily
於 2024 年 7 月住了 1 晚
6/10 一般般
Sharifah Siti Zulaika
2024年7月4日
不喜歡:員工素質和住宿環境和硬體
Sharifah Siti Zulaika
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Louise
家庭旅遊
2024年6月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We’ll be back!
My teen and I had a lovely girls break. The staff were absolutely gorgeous, the beds very comfortable and we enjoyed dinner and breakfast.
Louise
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Pamudi
2024年6月10日
Pamudi
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Gina
情侶出遊
2024年6月10日
喜歡:整潔度、員工素質和住宿環境和硬體
Absolutely beautiful, elegance & grandeur.
Gina
於 2024 年 6 月住了 1 晚
8/10 不錯哦
Davina
團體旅遊
2024年6月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful accommodation and grounds. The mansion is simply perfect. The rooms were a little smaller than anticipated, but beautiful and well appointed. The bed was amazingly comfortable.
We had dinner in the bar, the service was very slow unfortunately, two of our four meals came out nearly an hour apart and we had to follow up the other two with kitchen staff.
The bar staff were lovely.