I was booked at the Lodge at the Ancient City and paid for my booking, but I was later informed that the booking could not be honored due to overbooking. We were placed in a nearby hotel in Masvingo, but the condition of that hotel was nowhere near the accommodation we would have enjoyed at the Lodge. We ended up overpaying for a bad hotel because the Lodge at the Ancient City overbooked. We paid for the Lodge. We got a crummy hotel in Masvingo.The Lodge did give us a free meal and tried to make it right, but we still had three nights in a very undesirable hotel at the cost of the Lodge at the Ancient City. Unsatisfied. I was pleased they attempted to make it right, but I wanted what I paid for. The Lodge is very nice.