This was our first time staying at the hotel,we had trouble getting into the room,I had to go down stairs and have our room keys reactiviated,then our room was so cold like walking into a walk in freezer.I called the front desk and the girl on duty told me how to work the heater in our room. It finally warmed up after about an hour ,then the next morning I got up to go get my husband and myself breakfast couldn't get the deadbolt unlocked to get out of the room.It took my husband turning using both hands to finally get it to unlock.I was like are we locked in from the inside.lol. The bed was hard neither one of us slept good,if it hadn't been that we were from out of town I would've have left in the middle of the night. We were in room 511.
The hotel itself was very clean and the front desk worker was very nice,breakfast was good.