Our room wasn’t ready for check in at 4 PM. I get it, that’s fine. We came back at 3:45 and sat in the lobby. There were no lines at check-in. The two people at the front desk were busy socializing and checking their phones. At 4:00, I went and asked if our rooms were ready. The clerk replied, yes. It’s ready. It would haven nice to have been acknowledged when we came back. It’s obvious that we weren’t the priority.
Stephen
於 2025 年 5 月住了 1 晚
10/10 有夠讚
David
家庭旅遊
2025 年 5 月 7 日
喜歡:設施服務
The property was very nice, extremely clean and staff very helpful.
David
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Stephanie
家庭旅遊
2025 年 5 月 5 日
喜歡:整潔度、設施服務和住宿環境和硬體
This is a beautiful property, well laid out with a mellow vibe yet lux. It centers around the outdoor dining/bar that looks over the pool and then beyond that a lighthouse in the marina. Very charming! What a view! There's another more private pool too in that's your thing. Location was great next to a bunch of other dining options that you could walk to. My only issue was that the speed of service at the restaurant/bar was not as fast as a lux environment would deserve. But overall I would definitely go back here, I had a very pleasant experience. The whole resort is very user friendly.
Stephanie
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Annabell
團體旅遊
2025 年 5 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Preis-/Leistung gut
Annabell
於 2025 年 5 月住了 1 晚
10/10 有夠讚
dan
情侶出遊
2025 年 4 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel Compares very favorably to other hotels in area on price and quality
dan
於 2025 年 4 月住了 1 晚
6/10 一般般
Robert
2025 年 4 月 28 日
喜歡:整潔度和員工素質
Parking pass and hidden fees were added without notification but the resort was nice. The spa services were out of service.
Robert
於 2025 年 4 月住了 3 晚
8/10 不錯哦
Moira
家庭旅遊
2025 年 4 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel
Moira
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Amauris
團體旅遊, 家庭旅遊, 親子旅遊
2025 年 4 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
Amauris
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Sergio
情侶出遊
2025 年 4 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed they property, clean, checkin was easy. Rooms where excellent
Sergio
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Anthony
2025 年 4 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very relaxing and located in the ideal spot
Anthony
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Chris
家庭旅遊
2025 年 4 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great time at Faro Blanco with our family of five. We would definitely come back!
Chris
於 2025 年 4 月住了 3 晚
8/10 不錯哦
Jessica
2025 年 4 月 22 日
喜歡:設施服務和住宿環境和硬體
不喜歡:整潔度
The room was nice, had a view of the pool. Modern room, nice bathroom. Issues were the beds were uncomfortable. The pillows are like rocks, creating neck pain. The telephone in the room wasn’t hooked up which made it difficult to contact the front desk. The cleaning ladies were nice however they did not restock the bathroom with necessary paper products. They had to take toilet paper rolls off the cart twice. They also didn’t change the sheets and we were staying for 8 nights. Then the a/c motor went wonky which was loud. The front desk moved us into another room, which was fine. Not their fault and they took care of us right away. They also comped us breakfast. The people who work there were very kind and accommodating. Especially Diane Fox and Orlando. Expedia states that taxes and resort fees are included in the cost but the charges come up on the bill at checkout. We had our receipt showing that it was paid, they did credit us back for those charges. The hotel has some growing pains it’s still going through with the transition to Hilton. It is a beautiful property and so nice to use the Marriott side as well. We would stay there again even with a few mishaps.
Jessica
於 2025 年 3 月住了 8 晚
10/10 有夠讚
Josef
家庭旅遊
2025 年 4 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
On dormai seulement une nuit pour aller aux KEYS
Josef
於 2025 年 4 月住了 1 晚
10/10 有夠讚
David,New York
2025 年 4 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Loved it
David
於 2025 年 4 月住了 1 晚
8/10 不錯哦
margaret
家庭旅遊, 親子旅遊
2025 年 4 月 16 日
喜歡:設施服務
There was no beachfront. Food at restaurant very good but service very bad. Towels not distributed evenly between the 2 pools. On had nice clean rolled towels at each chair. Other had big pile of used towels and no clean . For the rooms , decor very nice and they did clean the room every day.
margaret
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Meg
情侶出遊
2025 年 4 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very helpful and polite. The room was very clean and large. Enjoyed the dining experience great service, food was delightful and reasonable. Highly recommend this hotel, plenty of activities for all ages.
Quedamos maravillados co el hotel y el personal súper atentos
susana
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Jenelle
2025 年 4 月 7 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Jenelle
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Lianne
2025 年 4 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Lianne
於 2025 年 4 月住了 1 晚
10/10 有夠讚
German
家庭旅遊
2025 年 4 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall we had a pleasant experience. The staff were very attentive, cordial and accommodating. The grounds were well kept and clean. The service and the food at the restaurant were excellent.