I was overcharged. I was supposed to be billed $123 and I see that I was charged $176. I am going to call the credit card company and mark it as a fraudulent transaction.
During billing I was also very casually told that there are charges from the coffee shop which I never did.
There are several similar reviews about the hotel. I booked it thinking its Hilton but definitely run by crooks
Arpitha
於 2024 年 11 月住了 2 晚
6/10 一般般
Yanet
2024年11月15日
喜歡:整潔度和住宿環境和硬體
The pools were all extremely cold, and when asked to see if they can turn the heating on (they said the pools are all heated) they don’t do anything about it and just wait for you to leave.
Yanet
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Charlene
2024年11月12日
喜歡:整潔度、設施服務和住宿環境和硬體
Very nice setting the staff was great!
Charlene
於 2024 年 11 月住了 2 晚
4/10 不太好
Jeff
2024年11月10日
不喜歡:員工素質和住宿環境和硬體
Housekeeping staff was awful. No shampoo. No soap. No glasses. Talked to staff. Never brought up. Walked down to front desk to collect what was not in room.
Jeff
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Bryan
團體旅遊
2024年11月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice facility with harbor side dining. Several family activities.
Bryan
於 2024 年 11 月住了 3 晚
2/10 很糟糕
craig
情侶出遊
2024年11月3日
不喜歡:員工素質、設施服務和住宿環境和硬體
So much potential but it's a money grab
craig
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Iraise
2024年11月1日
喜歡:整潔度和住宿環境和硬體
La atención en la cafetería fue fatal nunca me dieron lo que pedí
Iraise
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Miguel,Hialeah Gardens
2024年10月30日
Miguel
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Carmen
2024年10月26日
Carmen
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Carolina
情侶出遊
2024年10月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
TVery nice renovated rooms. The customer service was excellent. The price was reasonable. I’ll stay here again. Highly recommended.
Carolina
於 2024 年 10 月住了 1 晚
4/10 不太好
Dhwaj
家庭旅遊
2024年10月26日
喜歡:整潔度
不喜歡:員工素質
Good property but service was not great or transparent. For example none of the room supplies were restocked, we were 4 of us for 3 nights. Towels were missing, or no coffee plants pods, or water bottles or creme. Charged $35 a day for resort facilities but only found at checkout and was surprised. I would have not taken it if I was told in the beginning, reception only picked phone occasionally and had to walk down to front desk number of times
Dhwaj
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Carlos A
2024年10月23日
喜歡:整潔度、員工素質和住宿環境和硬體
Super cool
Carlos A
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Alessandra
情侶出遊
2024年10月21日
喜歡:整潔度、員工素質和設施服務
Unfortunately the property was under construction so there was some minor inconveniences but it was still a pleasant visit, the workers were very helpful
Alessandra
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Carlos A
情侶出遊
2024年10月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sencillamente, excelente!
Carlos A
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Sandra
寵物同遊, 家庭旅遊
2024年10月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
There was construction going on but it was really good and very clean