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Hotel Fenix Gran Meliá - The Leading Hotels of the World

5.0 star property
Luxury hotel with a full-service spa and a health club

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Photo gallery for Hotel Fenix Gran Meliá - The Leading Hotels of the World

Lobby
Exterior
Reception
Terrace/patio
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Gym
The current price is NT$15,331
NT$16,864 total
includes taxes & fees
Mar 16 - Mar 17

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Presidential Penthouse Suite Red Level (3+1)

Terrace/patio

Presidential Penthouse Suite Red Level (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 60.51 Ping (200 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, minibar, in-room safe

Classic Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 7.56 Ping (25 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Red Level Room (2+1)

Deluxe Red Level Room (2+1) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Red Level Room (2+1)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Level 3 Adults)

Deluxe Room (Level 3 Adults) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room (Level 3 Adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (2 Adults + 1 Child)

Premium bedding, down comforters, minibar, in-room safe

Premium Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room (3 Adults)

Premium bedding, down comforters, minibar, in-room safe

Premium Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse Suite Red Level (2+1)

37-inch plasma TV with satellite channels, TV, DVD player

Penthouse Suite Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Penthouse Suite Red Level (2+1)

Terrace/patio

Presidential Penthouse Suite Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite Red Level (4+1)

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Suite Red Level (4+1)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 9.98 Ping (33 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Penthouse Suite Red Level

Terrace/patio

Presidential Penthouse Suite Red Level

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 60.48 Ping (200 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Junior Suite Red Level Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Deluxe Junior Suite Red Level Lounge Access

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 9.05 Ping (30 square meters)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite Red Level (2+2)

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Suite Red Level (2+2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 13.60 Ping (45 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

Deep soaking tub, hydromassage showerhead, designer toiletries

Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
  • 13.6 Ping (45 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Red Level (3+1)

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Suite Red Level (3+1)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 13.6 Ping (45 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Red Level Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Junior Suite Red Level Lounge Access

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 13.60 Ping (45 square meters)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite Red Level Lounge Access

Deep soaking tub, hydromassage showerhead, designer toiletries

One Bedroom Suite Red Level Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 18.13 Ping (60 square meters)
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium

Premium bedding, down comforters, minibar, in-room safe

Premium

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 9.08 Ping (30 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Supreme Room

Premium bedding, down comforters, minibar, in-room safe

Family Supreme Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 13.9 Ping (46 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Family Grand Supreme

Premium bedding, down comforters, minibar, in-room safe

Family Grand Supreme

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 15.12 Ping (50 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedrooms Suite Red Level

Premium bedding, down comforters, minibar, in-room safe

Two Bedrooms Suite Red Level

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 27.2 Ping (90 square meters)
  • Sleeps 5
  • 1 King Bed

View all photos for Gran Premium with Jacuzzi Red Level Lounge Access

Gran Premium with Jacuzzi Red Level Lounge Access | Premium bedding, down comforters, minibar, in-room safe

Gran Premium with Jacuzzi Red Level Lounge Access

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Club Lounge
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • 16.02 Ping (53 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Master Suite Red Level

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Master Suite Red Level

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • 30.24 Ping (100 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Supreme

Supreme | Premium bedding, down comforters, minibar, in-room safe

Supreme

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 9.98 Ping (33 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Redlevel One Bedroom Master Suite with Terrace

Premium bedding, down comforters, minibar, in-room safe

Redlevel One Bedroom Master Suite with Terrace

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 27 Ping (89 square meters)
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Redlevel One Bedroom Master Suite with Terrace (2+2)

Premium bedding, down comforters, minibar, in-room safe

Redlevel One Bedroom Master Suite with Terrace (2+2)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 27 Ping (89 square meters)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Suite Red Level (3+1)

37-inch plasma TV with satellite channels, TV, DVD player

Penthouse Suite Red Level (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 23.9 Ping (79 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Suite Red Level (2+2)

37-inch plasma TV with satellite channels, TV, DVD player

Penthouse Suite Red Level (2+2)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 24.2 Ping (80 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Suite Red Level

37-inch plasma TV with satellite channels, TV, DVD player

Penthouse Suite Red Level

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 24.2 Ping (80 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Penthouse Suite Red Level (2+2)

Terrace/patio

Presidential Penthouse Suite Red Level (2+2)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 60.51 Ping (200 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Master Suite Red Level (2+1)

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Master Suite Red Level (2+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 27.2 Ping (90 square meters)
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

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About the neighborhood

Map
Hermosilla 2, Madrid, Madrid, 28001

What's nearby

  • Gran Via - 15 min walk - 1.3 km
  • Prado Museum - 18 min walk - 1.6 km
  • El Retiro Park - 4 min drive - 3.2 km
  • Puerta del Sol - 5 min drive - 3.5 km
  • Plaza Mayor - 5 min drive - 3.7 km

Getting around

  • Colon Station - 4 min walk
  • Madrid Recoletos Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Ten Con Ten - ‬3 min walk
  • ‪Habanera - ‬4 min walk
  • ‪Rodilla - ‬5 min walk
  • ‪Le Pain Quotidien - ‬2 min walk
  • ‪La Mafia se sienta a la mesa - ‬1 min walk

About this property

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Luxury eco-certified hotel near U.S. Embassy
Located close to Gran Via and Prado Museum, Hotel Fenix Gran Meliá - The Leading Hotels of the World provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a massage, a facial, and a body treatment at the onsite spa. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), tour/ticket assistance, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 188 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers or deep soaking bathtubs plus designer toiletries and bidets
  • 37-inch plasma TVs with satellite channels and DVD players
  • Free infant beds, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • "Aduana" Restaurant
  • Fenix Cocktail Bar

Things to do

  • Full-service spa
  • Health club

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1953
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Self parking fee: EUR 40.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Melia Fenix Hotel
Gran Melia Fenix Hotel Madrid
Gran Melia Fenix Madrid
Gran Melia Hotel Madrid
Gran Melia Madrid

Frequently asked questions

Is Hotel Fenix Gran Meliá - The Leading Hotels of the World pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

As of 2025/3/15, prices found for a 1-night stay for 2 adults at Hotel Fenix Gran Meliá - The Leading Hotels of the World on 2025/3/16 start from NT$15,331, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Self parking is available for EUR 40.00 per day.

What time is check-in at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Check-out is at noon.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 105 per vehicle applies.

Where is Hotel Fenix Gran Meliá - The Leading Hotels of the World located?

Located in Salamanca, this luxury hotel is within a 15-minute walk of U.S. Embassy and Gran Via. Prado Museum and Puerta del Sol are also within 1 mi (2 km). Colon Station and Serrano Station are within a 5-minute walk.

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Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 734 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amie

Amazing 5 night stay, rooms, staff, food everything was perfect!!
Stayed 4 nights in Feb 2025

10/10 Excellent

paola

A great option if you want to be right smack in the middle of everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Peter

Excellent for vacation
Stayed 5 nights in Dec 2024

10/10 Excellent

Neritan

Great hotel, location, service, staff, breakfast. We really enjoyed our stay here, will be back soon. Thank you for everything
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffrey

A t5 star experience
Stayed 2 nights in Feb 2025

10/10 Excellent

Maritza

Staff is very friendly. Location is excellent.

10/10 Excellent

Ed

Very Nice Hotel.
beautifully kept, very well located, will definitely stay again. Breakfast really good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sivaramakrishnan

Very close to all shopping in Serrano..Malena and team were very helpfuland gracious..will come back here
Stayed 3 nights in Nov 2024

10/10 Excellent

Stuart

Perfect place to stay in Salamamca. Concierge was excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

This was the finest hotel we ever stayed at. Everything was spectacular and comfortable. The staff was friendly, professional and impeccable. The facilities were nothing short of beautiful. A must stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Felipe

Great Hotel, been there many times and never disappointed on any detail.
Stayed 3 nights in Jul 2024

10/10 Excellent

Larry

Fantastic old world charm in a beautiful and centrally located neighborhood close to multiple major attractions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Beautiful and excellent hotel always. The best service and great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Branavan

Beautiful property spacious
Stayed 1 night in Aug 2024

10/10 Excellent

Leanna

Convenient, friendly staff, rooms are nice size
Stayed 3 nights in Apr 2024

10/10 Excellent

Lori

Spectacular 5 star experience. Granted we paid for the upgraded rooms and service but it was worth every penny. Always available to help new travelers to Europe. Loved the recommendations help booking excursions.
Stayed 2 nights in Nov 2024

10/10 Excellent

ed

Great hotel
Stayed 3 nights in Oct 2023

10/10 Excellent

Abraham

Nice hotel, well located, good service and nice staff
Stayed 3 nights in Feb 2024

10/10 Excellent

Susan

Beautiful hotel close to everything but quiet and refined!
Stayed 3 nights in Mar 2024

10/10 Excellent

Rafael

Love the hotel. Location, everything
Stayed 4 nights in Jul 2024

10/10 Excellent

Ryun

Great property. Great location in Madrid. Old world hospitality, modern amenities. I would recommend for a few days in Madrid.
Stayed 2 nights in Jul 2024

10/10 Excellent

Adrian

We recommend this hotel for family as well as couples, very well located, nice staff and the property is amazing!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Mauricio

Fantastic hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Samuel

One of our favorite hotels
Stayed 3 nights in Sep 2023

10/10 Excellent

James

Hotel Fenix Gran Meliá Is Your Home in Madrid
Excellent small hotel. Front desk staff very friendly and helpful. Front door staff also great and helpful with taxis and directions. Highly recommended.
Stayed 2 nights in Jul 2024