Wonderful and warm staff, clean and huge rooms, walking distance to plazas and museums!
真實旅客
於 2022 年 12 月住了 1 晚
10/10 有夠讚
Michelle,Houston
情侶出遊
2025 年 4 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved our 4-night stay at this elegant boutique hotel with friendly service. The room as promised was quite large, but what the photos don’t capture is the impressive scale: soaring 12’ ceilings, high end finishes and 9’ doors lend a sense of grandeur. There was a dressing area with two closets, and the big bathroom had an enormous shower with two rainfall shower heads, and separate toilet. The Molton Brown full-sized toiletries were very nice. Food in the restaurant was excellent and we especially appreciated the very helpful and engaging staff. The location was convenient; we only used the Metro once as almost everything was within a 20-minute walk.
Michelle
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Dmitry,Swampscott
家庭旅遊
2025 年 3 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel with exceptionally friendly stuff.
Re: Expedia's benefit - I do not drink Champaign :(
Dmitry
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Hanan
家庭旅遊
2025 年 3 月 30 日
喜歡:員工素質和住宿環境和硬體
Wonderful experience. Very clean. Beautiful hotel!
Hanan
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Daniel
家庭旅遊
2025 年 3 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful!
Daniel
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Yunyi
家庭旅遊, 親子旅遊
2025 年 3 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Coolrooms Atocha was absolutely our highlight of the trip. It was at the center of everything. We walked everywhere with our five year old without an issue. The hotel staff was so friendly. We were able to check in early and they made the whole experience smoothly.
The size of the Junior suite was huge, including the bathroom. We were so surprised that even the sofa bed was made so nice and clean, for our child to sleepnin.
Amenity was on another level: they had blowdryer and hair straightener from GHD, and I loved the scent of their toiletry as well. We are definitely going to return if we are ever visiting Madrid again.
Yunyi
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Jonathan
2025 年 3 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
Uno de los hoteles más completos en los que me he hospedado. Te brindan todo lo que necesitas de viaje; pasta dental, cepillo de dientes, plancha de pelo. Los productos de baño Molton Brown, el detalle en el diseño, regalo de cortesía como cava. El servicio te hace sentir como si fueras de la realeza. 10/10
Jonathan
10/10 有夠讚
Eliana,Weston
家庭旅遊
2025 年 3 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Eliana
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Jonathan
2025 年 2 月 28 日
Jonathan
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Shai
情侶出遊
2025 年 2 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was just perfect!
The room was huge and like brand new with luxurious amenities, the staff was super nice and accommodating, location of the hotel is excellent right in the center and near everything you might need.
Our stay there really exceeded all our expectations.
Shai
於 2025 年 2 月住了 4 晚
8/10 不錯哦
Julian
2025 年 2 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Just love this hotel. Hd a problem this time with the air con though and room was too hot.
Julian
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Eve
情侶出遊
2025 年 2 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful, comfortable stay. Perfect location for a long weekend stay to explore. Staff were incredible, will come back!
Eve
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Kathleen
情侶出遊
2025 年 1 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Premier property and amenities. Great location, safe and walkable to all attractions
Kathleen
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Edmund
情侶出遊
2025 年 1 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful boutique hotel - incredible staff and the location was second to none.
Edmund
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Vikram
2025 年 1 月 11 日
喜歡:整潔度、員工素質和住宿環境和硬體
Vikram
於 2024 年 12 月住了 4 晚
10/10 有夠讚
Joseph
家庭旅遊
2025 年 1 月 7 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
El hotel es excelente y su personal de primera para mi de los mejores hoteles que me he quedado en Madrid
Joseph
於 2025 年 1 月住了 3 晚
10/10 有夠讚
Jill
情侶出遊
2025 年 1 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We spent a fabulous week at this unique, palace boutique hotel, while in Madrid. The staff was so friendly, helpful, and welcoming! We enjoyed our Junior Suite and daily breakfast.
It’s a great location for walking to all 3 museums, plazas, and the center of Madrid. We highly recommend this hotel for spending a memorable week in Madrid, Spain 🇪🇸
Jill
於 2024 年 12 月住了 7 晚
10/10 有夠讚
WILLIAM
家庭旅遊
2025 年 1 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great experience♥️
Other than the excelent and convenient location in the heart of the city centre, the service was absolutely outstanding.
WILLIAM
於 2024 年 12 月住了 8 晚
10/10 有夠讚
Richard
家庭旅遊
2025 年 1 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Every was outstanding! From the moment we were greeted at check in and throughout our stay they were constantly catering to our every need. The suite was amazing super spacious and upgraded. I would definitely stay here again
Richard
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Marie claude
2024 年 12 月 31 日
Marie claude
於 2024 年 11 月住了 1 晚
8/10 不錯哦
Luca
家庭旅遊
2024 年 12 月 30 日
喜歡:整潔度、員工素質和住宿環境和硬體
Hotel fantastico e servizio impeccabile
Junior S spaziosa , pulita e soddisfacente.
Unica pecca mancano canali italiani
Luca
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Jeffrey
2024 年 12 月 27 日
喜歡:整潔度、員工素質和住宿環境和硬體
Jeffrey
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Joseph
2024 年 12 月 23 日
Joseph
於 2024 年 12 月住了 2 晚
10/10 有夠讚
banafsheh
情侶出遊
2024 年 12 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property (an old palace that is revitalized). Beautiful and very spacious room (we were upgraded to premium) with a lot of small and important details for comfort that are well thought through. The staff was super friendly and helpful. I wish we had more than one night.