Straight up DEI staff. Got charged three times, around $1200.00. No communication amongst between the staff (“I will let the manager know”). Finally found the manager (sitting behind the desk, probably playing candy crush) and when I asked, he looked at me like I asked him to solve the Riemann hypothesis. Hotel looked like a crime scene and most likely was the set for the First 48. The projects from New Jack City look better. Pictures on the website are nowhere near accurate, clearly from another hotel. Dirty, dingy, and disgusting all around. One of the worst travel experiences to date. People wonder why hotels close, put under new management, and renamed. This hotel needs to be torn down, rebuilt, and staffed with qualified people, not drug addicts, not people who got held back in Kindergarten, and not people that do not understand English who swipe the credit cards. Shameful.