Well, while I would stay here again when I return to West Covina as it is right in town, it was a bit of a shock to me of how unwalkable the area is. One would need to drive or get Uber everywhere because the pedestrian pathways are pretty much non-existent. Not the hotel's responsibility but a heads up on the hotels website and booking partners would help. The other thing is that the staff could have been more informative about the facilities and amenities of the hotel at the check in. I had to keep asking questions each time I was looking for the gym, pool, breakfast area, to understand whether I can take room towels to the pool or towels are provided there, why I was billed for an extra night, etc. The broken phone in my room was promptly replaced and the highway noise was bearable. Overall, it is an acceptable accommodation.