This hotel does not really care about its guests, despite the pretence that it does. On the last night of our stay the hotel had a function of its own in the function room. It sold tickets for this. Many people were there. The noise in our room was unbelievable. Huge booming base. We could hear the singer too. It went on til 0045. No warning for us. No thinking “we have guests above that, we should move them so they are not disturbed . Or at least warn them about it so they are aware.” Very poor service. The irony is the hotel owner has reportedly been campaigning against noisy music events in the square at the front as they may disturb his hotel guests. Whilst at the same time enabling noisy music events of their own inside the hotel which disturb his hotel guests. We will never stay at that hotel again due to its lack of consideration for paying guests.
Mark
於 2024 年 6 月住了 3 晚
10/10 有夠讚
kelly
2024年10月14日
kelly
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Janice
情侶出遊
2024年9月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fabulous property, took great care in maintaining the history of the building with some lovely amenities. Booked one night and stayed an extra night. Meals and service in the restaurant and bar were excellent
Janice
於 2024 年 9 月住了 1 晚
10/10 有夠讚
shay
2024年9月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel and very helpful staff
shay
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Christine
情侶出遊
2024年9月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Near the Peace bridge. 10-20 minute walk to the train station (depending on speed). Everyone was very friendly.
Christine
於 2024 年 9 月住了 1 晚
2/10 很糟糕
Mary Kate
2024年9月18日
Mary Kate
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Andrea
情侶出遊
2024年9月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fabulous hotel
Andrea
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Marie
情侶出遊
2024年8月24日
喜歡:員工素質和住宿環境和硬體
The staff were so friendly and helpful. But housekeeping left a little to be desired.
Marie
於 2024 年 8 月住了 9 晚
8/10 不錯哦
Richard
情侶出遊
2024年8月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stayed here after our engagement. I had contacted the hotel 24 hours prior after nobody had returned an email which I had sent to ask a few questions/queries. I phoned the hotel and explained the situation as per the engagement and asked would they mind decorating and putting a bottle of Prosecco in the hotel room to which they advised this would be no problem.
I arrived at the hotel and received our keys from the reception staff who were pleasant but not overly interested in speaking to myself and fiancé. We arrived to our room for it not to be decorated and no bottle of Prosecco which had previously been promised. I was annoyed that a simple task had not been completed by staff. I walked down and spoke to reception staff who apologised and said it was an oversight..which is personally difficult to take considering this was an extra special day.
Otherwise the food, service at restaurant and room was lovely. The hotel was extremely clean and we thanked Hilary the cleaner. Breakfast in the morning was fantastic. I genuinely have no other complaints however it is such a shame they couldn’t have made our stay special. They were not interested nor was I congratulated on our engagement. In my opinion it is a matter of getting people in and out, not worried about what customers wants or needs are.
Having stayed in many 4 or 5 star hotels in Northern Ireland and Republic of Ireland, if you want somewhere to stay for an extra special occasion, do not chose the Ebrington.
Richard
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Katrina
情侶出遊
2024年8月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The suite was a great size with a comfortable bed and sleeper sofa. Room service and breakfast were excellent . Bathroom was nicely laid out. Staff, food and drinks were excellent.
Katrina
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Mary
家庭旅遊
2024年8月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property with all amenities necessary within walking distance of everything.
Mary
於 2024 年 8 月住了 1 晚
10/10 有夠讚
真實旅客
2024年7月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A night away for our anniversary. Lovely hotel, homely feeling, well presented room and great bed.
真實旅客
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Luis
2024年7月26日
Luis
於 2024 年 7 月住了 1 晚
10/10 有夠讚
eamon
2024年7月23日
eamon
於 2024 年 7 月住了 2 晚
10/10 有夠讚
Paul
2024年6月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Luxury Treat
We had a very enjoyable stay in a stylish and comfortable room. The bed was incredibly comfortable and we loved the decor. The spa was a highlight and we cannot wait to visit again! We didn't have dinner in the hotel but we did enjoy breakfast. We will definitely stay again when we want to feel sploit in the luxury!
Paul
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Margaret
2024年6月14日
Margaret
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Robert
2024年6月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Robert
於 2024 年 6 月住了 2 晚
10/10 有夠讚
真實旅客
2024年6月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
One Night Stay
Stayed one night. Room very spacious and clean. Good size shower. Bed comfortable. Tea and coffee available.