From the moment we arrived, the staff at The Grand ensured we had a marvelous experience in EVERY way! The room was adequate, although it would have been nice to have a few more functions in the kitchenette, but we made sufficient due.
Particularly, at the front desk, Cameron greeted us as we arrived hours before check-in. She sprung into action and offered us to take our bags, gave us a key card to use the bathrooms and enter the Club so we could get coffee and something to eat and was there to help us check in later. She was there, friendly and helpful throughout our stay. And, as we also interacted with other staff, there was no one who didn't exemplify the same type of service. Marvelous!! Couldn't recommend this hotel more!