The reception manager, Ruben, is phenomenal. He helped to solve my reservation issue in a very professional manner and provided me with free breakfast for my entire stay. Thank you.
The room was nice. The highlights are the towels. Fluffy and nice. The shower is a bit difficult because the shower head does not have a great adjuster for the water. Plus, the shower panel (door) does not stop the water from dripping on the floor, which leaves a puddle of water on the floor on the sides of the toilet that runs into the main standing area of the bathroom.
The bed is very comfortable. The pillows are so soft and pliable which makes for a cozy and comfortable sleeping experience.
Great view of Bloomsbury Street.
The breakfast is tasty with a good selection of food items (e.g., eggs, bacon, sausages, grilled mushrooms, grilled tomatoes, toast, an assortment of fruits, cereal, grains, pastries, avocado dip, and a variety of breakfast drinks ( e.g., coffee, tea, water, apple juice, coconut water, orange juice, v and a green power drink). You can also order specialized breakfast items such as omelettes, boiled eggs, etc.
The location is fantastic because you are close to the Tube (short walking distances).
THE ROOM CLEANING SERVICE IS FANTASTIC.
Overall, I had a good stay at this hotel.