Location is good. The facilities are not well maintained. Garage in and out need to contact staff to open the gate. Room window blocked and no fresh air. Room temperature hot but can't control. Overall not very clear and tidy.
Chi Wai
於 2022 年 11 月住了 4 晚
10/10 有夠讚
Boxun
2018年4月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店不错的
地理位置离市中心不远
窗子很大
没有提供吹风机
Boxun
10/10 有夠讚
Gayle
商務旅客
2024年9月24日
喜歡:整潔度、設施服務和住宿環境和硬體
Clean hotel and friendly staff
Gayle
於 2024 年 9 月住了 2 晚
2/10 很糟糕
Andrew
情侶出遊
2024年9月22日
不喜歡:整潔度、設施服務和住宿環境和硬體
I was in a basement room - no window, which wasn't in the description. The TV didn't work - and even when mentioned was not sorted. The double bed was against the wall on one side, with neither side having a bedside table. The wall above the bed had some dubious handprints ... The double bed was supplied with two pillows which were very thin - was promised more when mentioned but again never materialised. Whilst reception is clean and tidy - the part we were in was scruffy. On arrival ID was required, fine, but I was not impressed at my drivers license being photo copied, on asking for the copy on leaving it had "gone missing". One of the worst stays I've has when going through Expedia.
Andrew
於 2024 年 9 月住了 2 晚
8/10 不錯哦
Vincent
2024年9月17日
喜歡:整潔度和住宿環境和硬體
Vincent
於 2024 年 9 月住了 3 晚
4/10 不太好
Karen
2024年9月14日
不喜歡:整潔度
Karen
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Richard
2024年8月28日
喜歡:整潔度和住宿環境和硬體
Room was comfortable and clean, but service was average.
Richard
於 2024 年 8 月住了 2 晚
10/10 有夠讚
Divakar
家庭旅遊
2024年8月23日
喜歡:整潔度、設施服務和住宿環境和硬體
I am a Dad with 2 kids and a wife of course. Visting London from Boston, US of A.I would stay here again if I come to London, Bcos
1) Best front desk support
2) responds to email
3) Bus stop in 10 Ft
4) Groceries opposite
5) Liquor store 2 min walk
6) Bangaladeshi food calls indian not that delicious. Ok
Overall good location, safe for sure. Hope this helps.
Divakar
於 2024 年 8 月住了 2 晚
2/10 很糟糕
John
商務旅客
2024年8月20日
不喜歡:設施服務和住宿環境和硬體
Terrible parking dirty old hotel
John
於 2024 年 8 月住了 2 晚
6/10 一般般
Alison
情侶出遊
2024年7月31日
喜歡:整潔度
不喜歡:住宿環境和硬體
We stayed here for 5 nights - great location, friendly staff and our room was clean. Unfortunately the rooms were not well maintained however - and a general maintenance schedule seems to be lacking. Our room didn't have airconditioning, a pedestal fan was going full blast in the room so it was obvious it wasnt working. A cupboard was hanging off the wall over the kitchenette which didnt look particularly safe. When I asked if I could change rooms, the receptionist said just open the window (which we couldnt) and they could look at a different room in the morning.
Room 2 - had air conditioning that worked but wasn't particularly effective. The room was in better condition than the last, however the curtains were missing hooks and therefore were not hanging on the railing properly at the window. The sheets felt strange - they were clean but when we looked closer the mattress was very pilled, making the sheets feel rough to sleep on. The mattress needed to be replaced. Both rooms were in need of a paint.
With some love, this place would be great to stay at.
Alison
於 2024 年 7 月住了 5 晚
10/10 有夠讚
Dana
2024年7月31日
喜歡:整潔度、設施服務和住宿環境和硬體
Very helpful staff, good value and decent sized room
Dana
於 2024 年 7 月住了 2 晚
10/10 有夠讚
Isiyaze
2024年7月19日
喜歡:整潔度
The AC did not work
Isiyaze
於 2024 年 7 月住了 1 晚
4/10 不太好
Katie
家庭旅遊
2024年7月14日
不喜歡:住宿環境和硬體
The rooms are mis-sold
The triple rooms are advertised as having a Queen size bed and a double sofa bed.
Both triple rooms on our booking had a small double bed & a single bed.
Katie
於 2024 年 7 月住了 1 晚
8/10 不錯哦
Lee
商務旅客
2024年6月27日
喜歡:整潔度和客房舒適度
Clean with good location
Clean small hotel in a good location
Lee
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Andy
團體旅遊
2024年6月26日
喜歡:整潔度、設施服務和住宿環境和硬體
Staff is great, helpful and friendly. The transportation to main attractions is very easy since the bus stop is located in front of the hotel.
Andy
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Preeti
2024年6月26日
Preeti
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Katrina
2024年6月16日
Katrina
於 2024 年 6 月住了 2 晚
6/10 一般般
Daniel
2024年6月13日
喜歡:整潔度
Basic
Accommodation was very basic for the price. No windows in our room. However, it was clean.
Daniel
於 2024 年 6 月住了 2 晚
4/10 不太好
Nicole
2024年6月12日
不喜歡:住宿環境和硬體
I am beyond disappointed. The room did not match the pictures at all. After travelling from North America to the UK for the first time, this is a huge disappointment. It's described as a luxurious stay but it's old and run down with old warped wood, haphazardly painted walls, poor and inconsistent WiFi and open holes in the wall for electrical connections. Plus the double bed has a weird hole in the mattress where you can feel the springs! When we tried to express that we were upset about the room and wifi, we were told that we had to wait two days to get a room change and that we must be incorrect about the wifi being a poor connection because no one else had complained.
After two days of staying in our dilapidated room, we were finally given a new room after reminding them of what they promised us. It was like night and day. Still definitely not luxurious but better than before. The only saving grace was that the bathroom was mostly well done.
Nicole
於 2024 年 6 月住了 5 晚
6/10 一般般
Dominic
2024年6月7日
Dominic
於 2024 年 6 月住了 2 晚
6/10 一般般
Jane
情侶出遊
2024年5月24日
喜歡:整潔度
Conveniently located in Battersea to Battersea Park and public transit. Our room was clean and comfortable. However, the bathroom amenities were lacking: the water temperature in the shower was scalding, with no way to adjust. Also, washcloths were not provided and there was no shelf in the shower to put the soap/shower gel and shampoo. If these issues were remedied, it would improve this hotel's rating!
Jane
於 2024 年 5 月住了 2 晚
6/10 一般般
Stewart
家庭旅遊
2024年5月22日
不喜歡:設施服務和住宿環境和硬體
Great attitude in reception and very helpful.
Standard of the room was not good
1. Unable to open the window
2. On arrival our first impression was the smell of cigarette smoke which was vile as soon as we got in the door containing 2 separate accommodations
3. Bath seal was broken with a 6 inch gap full of mould
4. Toilet roll holder was hanging off of the wall so was tilted upright
5. Toilet seat came off in my hands when I lifted up
6. The hinges for the (Double doors concealing the kettle, glasses and microwave) were hanging off so we were unable to close the doors
7. The microwave was rusty inside and not very clean
8. Eight flights of stairs to the 4th floor which was fine as we are able bodied. But after a lovely night out for a meal and a glass of wine when we returned to be told the lift was off as the fire alarm had gone off. Fine if it was a fire test but nobody seemed at all bothered about it or to the fact we had to walk up the stairs. Nobody suggested to wait 5 minutes until it was repaired or anything. All in all we didn't have a good stay and certainly won't be returning
Stewart
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Paula
商務旅客
2024年5月21日
喜歡:整潔度、設施服務和住宿環境和硬體
The spa facilities were amazing, and the huge bath tub was beautiful!