For us, what we need is a usable clean shower, comfortable bedding and electrical outlets for phones. First, the shower. It was small which is fine if it did not have considerable mold and mildew in the back corners. Also, a hand wand without a wall mount was more than inconvient. Just bare walls, no place for ones own soap and shampoo.The shower stall did not seal and prevent leakage into the bathroom. Now bedding. The pillows promoted neck injury, too small hard and thick for use. Only one inconveniently located electrical outlet near the the beds for use. Also, the room needed tobe aired out to remove an odd smell before we could be comfortable. Staff was friendly and courteous, breakfast was adequate. Location is good, except that it is adjacent to an urgent/emergency care medical facility with ambulance service. Less than a good value.