I didn't even stay there because I got turned away last night by a man working in the front. I showed up last night to check in and got turned away, the man said "no room, no room".
I told him that I already booked the room, he proceeds to say, "talk to them about getting your money back". Worst customer service. As my boyfriend and I were leaving, I caught the man smiling while he was talking on the phone barefooted. I was very annoyed. I'm never ever come back.
Sophia
於 2025 年 1 月住了 1 晚
2/10 很糟糕
Abel
2025 年 1 月 15 日
不喜歡:員工素質
Abel
於 2025 年 1 月住了 1 晚
2/10 很糟糕
Brandi
家庭旅遊
2025 年 1 月 14 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Worst experience ever. No one was available to check us in,parking lot was full of trash everywhere, employee came an hour later drunk just to refuse to check us in
Brandi
於 2025 年 1 月住了 1 晚
2/10 很糟糕
Nathanial
商務旅客
2025 年 1 月 12 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nathanial
於 2025 年 1 月住了 1 晚
2/10 很糟糕
真實旅客
2025 年 1 月 11 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Horrible management and property
Sticky floors and surfaces. Gap under the door with insects crawling in. Air conditioner smelled like mold. No phones in room and cell phone numbers posted on the office door for "service " are never answered. Owners are from India and are very rude towards customers. My towels were dirty and when I asked for fresh towels he slammed the door in my face.
真實旅客
於 2024 年 12 月住了 1 晚
2/10 很糟糕
真實旅客
2025 年 1 月 11 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Cigarette burns on comforters and sheets in a non smoking room. Floors were sticky and hair in the shower. There was someone's food in the refrigerator. This seems like a one night stand hotel. She asked me if I wanted a room in the back for privacy. I said no, I'm with my wife. Terrible experience.
真實旅客
於 2024 年 12 月住了 1 晚
2/10 很糟糕
真實旅客
2025 年 1 月 11 日
不喜歡:員工素質
Disgusting people
I reserved a room on Hotels.com at approximately 4 pm on check in day. I arrived to check in at around 8:20 pm. The office was locked and there was a sign with a Florida and a Texas phone number saying call either of these for assistance. No one answered either after several attempts. Looking in the office, I see it connects to the adjoining hotel room.I knock on the room door and a male voice screams "What?" I say I need to check in. It's 39 degrees outside and 10 minutes have already passed. I see a female in a robe look through the office door at me and she goes back inside. I knock on the door again and a male of Indian descent walked out, looking as though he was sleeping. He rudely says what and no vacancy. I tell him I already paid for the room I reserved. He tells me to come back after midnight. Thinking he didn't understand me, I show him my online reservation. He says "So?" Then he slams the door and walks away. I have never been treated like this at any establishment. The hotel was virtually empty and there was a cart with linens sitting out in the elements. He refused to check me in after explaining that I had a reservation. I will never go there again. It was 39 degrees outside after a long drive and now I have to find another hotel. I am a well dressed, 48 year old African American male and was refused service in the year 2025.
真實旅客
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Bernita
團體旅遊
2025 年 1 月 5 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Bernita
於 2025 年 1 月住了 2 晚
8/10 不錯哦
真實旅客
家庭旅遊
2025 年 1 月 2 日
真實旅客
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Bernard
2024 年 12 月 23 日
Bernard
於 2024 年 12 月住了 1 晚
10/10 有夠讚
LUIS
家庭旅遊
2024 年 12 月 2 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
LUIS
於 2024 年 11 月住了 1 晚
6/10 一般般
Jessica
2024 年 11 月 27 日
喜歡:員工素質
不喜歡:住宿環境和硬體和客房舒適度
Tub stopper didnt work
Jessica
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Jose,Mission
商務旅客
2024 年 11 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
Jose
於 2024 年 10 月住了 7 晚
2/10 很糟糕
Dawn
2024 年 11 月 24 日
We did not receive our king bed as our reservations were for
Dawn
於 2024 年 11 月住了 1 晚
2/10 很糟糕
真實旅客
2024 年 11 月 23 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Horrible!!!
We drove all the way from Texas and booked online. When we tried to check in the front desk told us that there were no rooms available because they were closed down for business. We had to go look for another room at a different location.
真實旅客
於 2024 年 11 月住了 1 晚
6/10 一般般
Phaedra
家庭旅遊
2024 年 11 月 22 日
喜歡:員工素質
不喜歡:客房舒適度
Phaedra
於 2024 年 11 月住了 1 晚
10/10 有夠讚
norine
家庭旅遊
2024 年 11 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a great choice for the price and staff was friendly
norine
於 2024 年 11 月住了 1 晚
8/10 不錯哦
Elizabeths
2024 年 11 月 1 日
Elizabeths
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Terry
情侶出遊
2024 年 10 月 14 日
不喜歡:整潔度和住宿環境和硬體
I went to sleep woke up with black spider in my face kill it went in bathroom another spider ask for another room very reluctant to give another one
Terry
於 2024 年 10 月住了 2 晚
6/10 一般般
Heather
情侶出遊
2024 年 9 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
we stayed here because it was cheap and close to the casino. it was clean but could have been more detailed cleaned like under tables and around nightstands.