Reception staff are concierge were excellent. The bedroom was good, but there were no face or hand towels in the bathroom. The waitress at the restaurant was pretty poor.
Isaac
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Rob
2024年10月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Schone grote kamer
Rob
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Ebanehita,Bowmanville
2024年10月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My general experience at the hotel was great. The staff were courteous and good customer service. My only concern was with the Bell man who helped with the luggage cart, he was quite sluggish on both days that his service was required despite the fact that he was informed that we were in a rush to meet up with the cargo company before the close and with check-in at the airport.
My only other concern was the food. I believe the management should look into hiring a better chef, especially considering the price point of the food, which isnt cheap. I had breakfast at the buffet, good options but not enjoyable. The fish sauce was salty and the egg sauce had no weight. My taste buds could barely tell i was having egg in the egg sauce.
On 2 separate nights, I ordered ogbono soup and oha soup, and they failed the "tasty and delicious" test. Those 2 soups are one of the easiest to get right but these didnt cut it.
Lastly, I would encourage management to pay attention to the bathrooms and potential places for rust and mold. The bathrooms were great, loved to see a really clean bath tub. Unfortunately, I observed peeling on the ceiling where the tub is located and significant rust on the shower railings which made them loose in the corners (room 221).
I also think shower curtains should have an expiration once the base cant be cleaned white anymore.
In all, my stay at the hotel was good and it was my first time back to the country after almost 5 years.
Ebanehita
於 2024 年 10 月住了 2 晚
4/10 不太好
Obodoechi
2024年10月9日
不喜歡:整潔度
Obodoechi
於 2024 年 10 月住了 2 晚
6/10 一般般
Fatima
2024年10月4日
喜歡:員工素質、設施服務和住宿環境和硬體
The first room they gave me was not very cleaned.
The rug was stained and smelly.
I informed the reception and the room was changed.
There was tiny flies going around in the room all through.
Fatima
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Chinemerem
2024年9月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything about this property is top notch. The property was clean and spotless.
The staff were well prepared and attended to inquiries professionally.
The only thing I would recommend is a smart TV. Other than that, everything was a 5-Star stay.
Chinemerem
於 2024 年 9 月住了 3 晚
4/10 不太好
chinedu
2024年9月2日
不喜歡:整潔度和住宿環境和硬體
Shower was horrible, included breakfast is a joke with very limited options. Staff however is polite.
chinedu
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Erven
2024年9月1日
喜歡:整潔度、員工素質和住宿環境和硬體
Erven
於 2024 年 8 月住了 2 晚
10/10 有夠讚
kingsley,Fort mill
2024年8月22日
喜歡:員工素質、設施服務和住宿環境和硬體
Its a nice place for family
kingsley
於 2024 年 8 月住了 3 晚
10/10 有夠讚
Bola
家庭旅遊, 親子旅遊
2024年8月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff, very clean and quiet
Bola
於 2024 年 8 月住了 1 晚
10/10 有夠讚
kingsley,Fort mill
2024年8月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place
kingsley
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Olukayode
家庭旅遊
2024年7月29日
喜歡:整潔度、設施服務和住宿環境和硬體
Close to the airport and prompt shuttle service. Very good breakfast option.
Olukayode
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Samantha
情侶出遊
2024年7月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I always enjoy the Rollace every time I come to Lagos! I won’t stay anywhere else and it’s not far from the airport! The staff is always polite and cares to your every need. The food is wonderful and a peaceful place !
Samantha
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Judith
情侶出遊
2024年7月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Inside the compound walls I have no complaints, however, as is typical in Nigeria, everything is surrounded by slums.
Judith
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Abayomi
2024年7月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely beautiful hotel
Abayomi
於 2024 年 7 月住了 2 晚
10/10 有夠讚
Trevor
親子旅遊
2024年6月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love
Trevor
於 2024 年 6 月住了 18 晚
10/10 有夠讚
SANDY,Weatherford
2024年6月23日
喜歡:整潔度、員工素質和住宿環境和硬體
SANDY
於 2024 年 6 月住了 3 晚
10/10 有夠讚
SANDY,Weatherford
2024年6月18日
喜歡:整潔度、員工素質和住宿環境和硬體
We always stay here when I come to Lagos from the US. The staff is very nice and always welcoming! Love the breakfast buffet being included!
SANDY
於 2024 年 6 月住了 4 晚
10/10 有夠讚
Fatimah
2024年6月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Thank you Ezekial, for your honesty, people like you are very few… and I really appreciate you. Thank you again…
Fatimah
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Victoria
2024年6月16日
喜歡:整潔度、員工素質和住宿環境和硬體
I had a great experience
Victoria
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Judith
2024年6月13日
Judith
於 2024 年 6 月住了 2 晚
10/10 有夠讚
GBOLAGUNTE
2024年6月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is an excellent and 5 star hotel meant for international travellers
GBOLAGUNTE
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Iris
2024年6月2日
The served every day it’s was very good the employees very friendly employees only had a small inconvenience on the last day the last there was no water to bathe they had to bring me in buckets