Checked into our room and found the toilet was somehow missing the bolts to the floor? It needed full replacement so couldn't settle in after check-in for several hours due to maintenance. Also, dishwasher in room leaked and flooded the carpeted floors. We brought both of these maintenance issues to the resort staff's attention, nothing was offered as compensation or even an apology. Just told that 'notes would be made.' Aside from these unfortunate experiences -- place has a great hot tub, pool, and the restaurant on site had good eats.
Meranda
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Mauricio
2024年11月26日
喜歡:整潔度、員工素質和住宿環境和硬體
El mejor sitio que e visitado este año
Mauricio
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Paige
2024年11月15日
Paige
於 2024 年 10 月住了 1 晚
10/10 有夠讚
isamar,Ogden
2024年11月12日
isamar
於 2024 年 10 月住了 3 晚
8/10 不錯哦
Lori
2024年11月7日
喜歡:整潔度、員工素質和住宿環境和硬體
I wish we were told that we would be on the 3rd floor with no elevator.
Lori
於 2024 年 10 月住了 5 晚
8/10 不錯哦
Marcos
親子旅遊
2024年11月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place for vacation, quiet and pleasant.
Marcos
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Miguel
2024年11月3日
Miguel
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Destiny
2024年10月30日
喜歡:整潔度和員工素質
Destiny
於 2024 年 10 月住了 3 晚
8/10 不錯哦
Jennifer
情侶出遊
2024年10月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beds were very uncomfortable and shower took 15 minutes to get warm.
Jennifer
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Clare,Larchmont
家庭旅遊
2024年10月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The views are stunning and the recreation offerings are amazing. We went on a walk on the trails and it was beautiful. We were staying in a studio. The kitchen was well stocked and the patio area was great. The furniture is dated and neither the Murphy bed nor the sofa bed was especially comfortable. There is no house keeping and they only supply one small shampoo, body wash which is not replenished. I think if you are charging the prices they charge, that’s not the service most guests would expect. Finally, I really disliked the calls by the time share sales people which occurred daily even though I expressed no interest.
Clare
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Pauline
團體旅遊
2024年10月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was somewhat dated but was fairly nice and clean. The rug could use replacing. The kitchen was well equipped. Our section had a standard indoor pool and spa, but the units further up the hill have the beautiful indoor pool and spa that is shown in the pictures. The view was outrageous and for that reason alone, Steele Hill is outstanding.
Pauline
於 2024 年 10 月住了 3 晚
8/10 不錯哦
Steve
情侶出遊
2024年10月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enyed the lovely view of various mountains and Lake Winnisquam. The gas fireplace, once operational was very enjoyable. The food at the restaurant was good.
The Murphy bed was disasterous. Service crew brought an additionalk mattres which helped a bit, but the beddingw as terrible.
It needs substantial updating.
The spa was excellent.
Steve
於 2024 年 10 月住了 5 晚
10/10 有夠讚
Daniel
2024年10月18日
T was very nice. Great location and great views!
Daniel
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Edgar
2024年10月17日
喜歡:整潔度和員工素質
N/A
Edgar
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Leymar
2024年10月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I really enjoyed staying here to enjoy good time with family.
Leymar
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Marlana,Syracuse
家庭旅遊
2024年10月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was in the middle of nowhere but it was nice, quiet, and tranquil! The playground was nice for the kids. The outside and inside pool and hot tub was great! Food was good and service was great! Will definitely be back!
Marlana
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Debra
情侶出遊
2024年10月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved the view of the mountains and lake, but was disappointed that we were on the lower level which required a lot of stairs carrying luggage and some food. There were 4 people above us so the floor was constantly freaking and loud footsteps plus heard water running a lot. Liked that there was a restaurant.
Debra
於 2024 年 10 月住了 3 晚
8/10 不錯哦
Mark
2024年10月10日
喜歡:整潔度、員工素質和設施服務
Great view from patio - best part of the stay and all room amenities in place but very dated room with no decorative touches- really basic - lacked personality. Bed was comfortable.
Ready for a refresh and some modernisation - just a little more attractive decor.
Lots of facilities - pools, games etc.
Bar / restaurant staff were great and helpful.
Mark
於 2024 年 10 月住了 2 晚
6/10 一般般
Carol
家庭旅遊
2024年10月9日
喜歡:整潔度、員工素質和設施服務
We had never stayed here before and won’t stay again. The facility and entertainment are extensive, but it is a summer place. The pool and hot tub we did use but people weren’t following the rules and brought their young children into the tub. Gross. There is also a lot of stairs. We are elderly, that was tough. Also there was no housekeeping, that was disappointing.
Carol
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Thomas
情侶出遊
2024年10月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wundervoller Blick auf die Umgebung. Mehrere Indoor- und Outdoor-Pools zur Verfügung.
In dem Gebäude in dem wir untergebracht waren gibt es keinen Aufzug, sonst alles wunderbar!
Thomas
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Mellissa
2024年9月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great! Staff was very accommodating.