The hotel staff are definitely 5 star, but the hotel itself needs some updates. I was surprised to hear it was only 5 years old, but the building was much older and sat for many years. The bar is fantastic and I thouroughly enjoyed the entertainment and bartenders were lovely friendly people! The management even went out of their way to bring me birthday cake which was absurd, but just that little extra touch that elevates this wonderful staff! I really hate knocking the room, but it just really needs a good interior designer to elevate the room a bit. The bed was comfy, WiFi worked well, shower water was nice, and they have a nice amenities kit waiting. Overall a very pleasant stay and if I’m ever in Klang again I will definitely consider staying here. Note to single traveling ladies be careful if you explore the area behind the hotel.
Brad
於 2024 年 8 月住了 2 晚
4/10 不太好
Ryan
情侶出遊
2024年7月21日
不喜歡:整潔度和住宿環境和硬體
You’re far better off going to the new DoubleTree down the road, which is closer to the i-City mall, much cleaner and dedicated staff.
Our room was dusty, areas of detail were dirty (clearly hadn’t been cleaned in weeks), the shower pressure was neglible and only spat out cold water, general dirt and grime was everywhere (the nasty teaspoons were particularly bad) and the pillows were covered in fluff and dirt.
Overall it feels like a total disinterest in the attention to detail. I also felt as though the staff were more interested in their phones or joking around with their co-workers than guests.
Honestly, just go to the DoubleTree.
Ryan
於 2024 年 7 月住了 1 晚
8/10 不錯哦
Suet Ei
2024年7月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Suet Ei
於 2024 年 7 月住了 1 晚
8/10 不錯哦
Igor
商務旅客
2024年6月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
All was OK, except to loud AC in the room.
Igor
於 2024 年 6 月住了 3 晚
2/10 很糟糕
Tatiana
2024年6月5日
不喜歡:整潔度
Tatiana
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Tyler
2024年5月31日
喜歡:整潔度
Tyler
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Patrice
情侶出遊, 商務旅客
2024年3月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lighting commands in room a bit confusing
Patrice
於 2024 年 3 月住了 6 晚
4/10 不太好
DAN
2024年2月25日
DAN
於 2024 年 2 月住了 2 晚
8/10 不錯哦
LAI HIN
2024年1月7日
喜歡:整潔度和住宿環境和硬體
The hotel is located at AEON Bukit Raja Klang and it is 10 minutes walk to AEON for shopping or dining. The hotel has provided free parking for their hotel guests.
The room is big and the bed is and pillows is comfortable. But the floor carpet has a lot of dust and Hotel has provided room slippers for their room guests. The bathroom door ‘s lock is spoils. The bathroom door can close and cannot lock for my room. The water pressure for shower is strong. The hotel only provide shampoo, shower cream and conditioner 1 small bottle each. It is not enough for 2 guests for shower. We have to bring our own body shampoo our own self.
My room Wi-Fi is good but the centralise air-cond is taking long hours for cooling. I will stay again if the hotel rates is good and affordable.
LAI HIN
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Kumaran
2023年12月23日
喜歡:整潔度、員工素質和住宿環境和硬體
Good
Kumaran
於 2023 年 12 月住了 2 晚
8/10 不錯哦
Tai
2023年12月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel situated in a good location at Babdar Baru Klang in Bukit Raja. The hotel is very bear to AEON Mall Bukit Raja is with in walking distance about 10 minutes.
The hotel has granted free Parking fir their hotel guest. The check in and check out is smoth. The room is BIG and clean. The Bed and pillows is comfortable. The Water pressure for shower is strong but the Water pressure at the basin is very Low.
I will stay in this hotel again if the room rates is good.
Tai
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Alejandro Guillermo Ramirez
家庭旅遊
2023年12月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Un hotel muy bonito y cómodo con el mall muy cerca. El desayuno muy bueno y el precio excelente
Alejandro Guillermo Ramirez
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Catherine
2023年12月11日
Catherine
於 2023 年 12 月住了 1 晚
8/10 不錯哦
nongnuth
2023年12月9日
nongnuth
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Shin Yie
2023年12月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good. Thank you.
Shin Yie
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Tamas
商務旅客
2023年9月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Tamas
於 2023 年 9 月住了 3 晚
10/10 有夠讚
Rathanasamy
2023年7月6日
Rathanasamy
於 2023 年 6 月住了 2 晚
8/10 不錯哦
Kuan Meng
商務旅客
2023年4月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Business Trip Hotel
Kuan Meng
於 2023 年 3 月住了 2 晚
10/10 有夠讚
Jaewoo
家庭旅遊
2023年2月28日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Jaewoo
於 2023 年 2 月住了 1 晚
10/10 有夠讚
Harish
商務旅客
2022年12月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hotel
Harish
10/10 有夠讚
Zakiah
情侶出遊
2022年8月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The place was incredible in the inside and looked modern although it looked old outside.
Breakfast was not included and since we stayed in the hotel it was RM25 per person. (If you're not staying at the hotel, it will be RM55 per pax). Parking is free, just give your TnG or visa card to the reception so they can help.
I liked the shower and toiletries provided, I didn't feel the need to use other soaps purchased elsewhere since it was nice to use the hotel's toiletries instead. The shower was satisfying, I could bath in it for a long time.
The room was quite spacious and perhaps soundproof since we can't even hear anything outside from the room like housekeeping trolleys or noises from the people next door.
The breakfast was great, they had a lot of varieties to choose from and their menus change day to day which was great so we got to try new food each day.
The reception and bell boy were cheerful and great even though they were wearing mask, you can hear the cheerfulness from their voices and it made my day.
All in all, I enjoyed my stay.