Everything was good except one thing. I booked thru Expedia.com. When I was there at the office, that was in the same building, but they can’t find my booking. I called Expedia and they told me to go to different place to get my check-in package. I drove about a mile to totally different lodging office to picked up my package and come back. It was confusing.
Jae
於 2024 年 2 月住了 7 晚
10/10 有夠讚
Michele
2024年3月31日
喜歡:整潔度和住宿環境和硬體
Michele
於 2024 年 3 月住了 2 晚
2/10 很糟糕
Bailey
團體旅遊
2024年3月8日
不喜歡:整潔度、設施服務和住宿環境和硬體
Avoid this hotel!! We could not access the property upon arrival!! There was no front desk onsite, and the phone numbers provided to get a key did not work. They provided an offsite address which we drove to after showing up to the property and seeing there was no front desk. Once we arrived to the secondary address provided to get a key, nobody was working and we couldn’t get ahold of anyone to get a key. We had to book a hotel last minute so we didn’t have to sleep in the car. Should out to Andy from the Hyatt for being so helpful!! Expedia and the resort will not refund us. Apparently YOU have to call the hotel 48 hours ahead of time to make arrangements to get a key, and check in is only from 4-7. What a terrible business model!!!
Bailey
於 2024 年 3 月住了 1 晚
6/10 一般般
Amy
家庭旅遊
2024年3月4日
不喜歡:設施服務和住宿環境和硬體
The pullout sofa was the worst ever in unit 5004. My son had wires poking at him all night. Not much sleep. Heat was great. Coffee maker didn’t work in the morning. Maintenance was the only one open to answer the phone and they sent out a worker with a new coffee maker, thankfully!! Great location. There is NO game room which was advertised on Expedia, which was a big disappointment for my son and I. The hot tub was so crowded we never were able to use it for our one night stay. Won’t come back, unfortunately.
Amy
於 2024 年 3 月住了 1 晚
8/10 不錯哦
Christina
家庭旅遊
2024年3月3日
不喜歡:客房舒適度
Run down room
Property very rundown. Beds not comfortable the only air that worked was hot air. Staff was very welcoming
Christina
於 2024 年 3 月住了 2 晚
4/10 不太好
Adam
2024年2月27日
Adam
10/10 有夠讚
Marcy,Highlands Ranch
團體旅遊, 家庭旅遊
2024年2月4日
喜歡:整潔度和設施服務
Great location. Everything in building (grocery, restaurant, coffee shop) or very close. Pool and hot tub were nice but way too much chlorine (eyes burn and suite bleached)
Marcy
於 2024 年 2 月住了 2 晚
10/10 有夠讚
Jacob
2024年1月24日
喜歡:整潔度和住宿環境和硬體
It was great!
Jacob
於 2024 年 1 月住了 1 晚
8/10 不錯哦
charles
2023年9月27日
喜歡:整潔度和客房舒適度
ATV trip
The unit we stayed at in the "Gateway" building was great. Spacious and comfortable. Parking was difficult with ATV trailers. Front desk was not helpful in the situation.
charles
於 2023 年 9 月住了 4 晚
8/10 不錯哦
ROBERT C
家庭旅遊
2023年3月13日
喜歡:整潔度和客房舒適度
1st Timer to Keystone
Nice and great location. Covered parking was awesome!
Room was well appointed, but the TV away the size of a personal computer monitor. It would have been good to have info on the Keystone shuttles that apparently pickup (Orange Route) right in front of the lodge. We drove to the parking lots and then walked to the lifts. Also, more info on how to make use of the ski lockers would have been helpful vs. lugging skis and boots around.
It was really nice to have a small grocer right downstairs, as well as a couple of restaurants.
Overall, a learning experience, but I’d stay here again.
ROBERT C
於 2023 年 3 月住了 3 晚
10/10 有夠讚
Jorge,Houston
2023年1月5日
喜歡:整潔度、設施服務和住宿環境和硬體
Jorge
10/10 有夠讚
Cody
2021年2月9日
喜歡:整潔度和客房舒適度
Cody
於 2021 年 2 月住了 1 晚
8/10 不錯哦
真實旅客
2020年3月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfy Room By CO Mountains
Great place to stay! Close to CO mountains and many great bars and restaurants.
真實旅客
於 2020 年 3 月住了 1 晚
8/10 不錯哦
Andrew
2020年2月23日
喜歡:客房舒適度
Comfortable, but not wow!
Nice location. Our room was clean, but it's a bit worn. Furniture, carpet, and bathroom walls have seen a better day.
Andrew
於 2020 年 2 月住了 2 晚
10/10 有夠讚
Russell
家庭旅遊
2020年2月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Undersground parking was clutch with a 20 inch snow storm!
Russell
於 2020 年 2 月住了 1 晚
10/10 有夠讚
Melanie
2020年1月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Melanie
於 2020 年 1 月住了 2 晚
6/10 一般般
真實旅客
團體旅遊
2020年1月26日
喜歡:整潔度和員工素質
Limited parking in the garage, fills up quickly
真實旅客
於 2020 年 1 月住了 1 晚
6/10 一般般
Justin A.
2020年1月16日
喜歡:整潔度
Gateway Mountain Lodge 3 star
We loved the location! A few cons:
-Room was a bit cramped
-Couldnt find our ski locker which made it a pain to lug around all our equipment. -The tv was not working when we arrived.
-the parking garage is shared with the whole building so your not guaranteed a spot.
The best thing about this place was the diner right next door for breakfast.
The bed was very comfortable.
And the shuttle service.
Overall 3 star
Justin A.
8/10 不錯哦
Peter T.
2019年7月24日
喜歡:整潔度
Great place to stay....check in bothersome
These are great units to stay in. The check in staff was really friendly and helpful once you get there. However, reaching anyone before hand to answer questions about parking etc...was close to impossible. Vexing. Also the check in instructions were not easily clear.
Peter T.
於 2019 年 7 月住了 1 晚
4/10 不太好
sean
2019年7月22日
不喜歡:員工素質和客房舒適度
Huge disappointment! Awful bed!
No front desk for late check in, no available information to guide us. Took over an hour to find out we had to go to another hotel, and the guy there said "that's just how it is, don't know why you didn't get the info."
So-called resort room had us sleeping on a freaking Murphy bed! Awful! Not even close to worth the money, even with the discount.
Never, ever again.
PS - Learn how to treat people who aren't your usual "glamping" ski crowd!
sean
於 2019 年 7 月住了 1 晚
10/10 有夠讚
Olivia R.
2019年4月1日
Great clan amazing!!
Very nice, people very friendly, the place was clean, amazing!!
Olivia R.
於 2019 年 3 月住了 1 晚
8/10 不錯哦
M,Castle Rock, us
情侶出遊
2019年3月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Like no card keys and having access codes
Dislike garage not very truck friendly