「One of the top hotels in Kabale. The service given by the staff is outstanding, even by Uganda’s high standards. Good range of food on offer in the dining hall, and a great breakfast included in the price. Hotel is becoming a bit dated, but they are now in the process of updating and modernising the hotel. Good, safe location. 」
「We enjoyed the seclusion and views of the lake. Morning boat trip to Nyombe swamp was fabulous - great to set off in mist and see sun rising then clear- good birds to see in swamp area
Food good and service excellent
Intermittent electricity in room bit frustrating and need to run shower for 10 minutes before any hot water. Wi-Fi only in main reception / restaurant area
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「We made a booking for this place to discover they were overbooked and we left standing in the lobby clueless what was going on for 2 hours. The manager completely ignored us taking calls intentionally when we were trying to resolve the situation. They downgraded us to a standard and expected us to pay full price until we called them out on this blatant deception. After we spoke to our manage magically a deluxe suite opened up and we had the room we paid for. The hot water in the shower latest...
「It was ok. This room was not featured at all in the pictures, the only ones you see are the one with real balconies. There was hot water but was dripping, no pressure whatsoever. The second night, the electricity was off because apparently they weren’t equipped to power the entire property.」