4/10 不太好
Cooper
商務旅客
2025年2月22日
喜歡：整潔度和住宿環境和硬體
不喜歡：設施服務
My stay was great from night one to night five. Clean room, superb daily room service. Everyone I interacted with was fantastic, welcoming and accommodating. That is until the final morning as I checked out. I had a two hour drive back to Pittsburgh to fly home and asked for a bottle of water for the drive. Every night leading up to this the front desk had provided me with two bottles of water each night at no additional charge. This time the lady at the front desk told me that she would charge me $1.00 for a bottle and that they weren’t complimentary following my check-in on the first evening. I let her know that every bottle since the first night had been complimentary but she didn’t care. Instead of providing a high quality of service for my last interaction, she jaded my entire stay with them over $1.00. Silly interaction with an individual that hat clearly had no sense of customer service and salesmanship.
Cooper
於 2025 年 2 月住了 6 晚