「Dirty beds, bedsheets and bathroom. I will not recommend this hotel to anybody. Bathroom was leaking and dirty with spiders and spiderwebs. Room is like a jail, no windows. It was a horrible experience. I advise travellers to stay at Hatton and travel to Nallandeniya on time to clime Adam's peak.」
「+++ Absolutely magnificent place with a wonderful history. The wooden features are beautiful and the bedrooms are outstanding. Wonderful snooker table and fireplaces. Lovely garden where you can sit and enjoy afternoon tea. The staff, especially Sameera, were absolutely excellent- they couldn’t do enough for us. Thank you again Sameera, we will hopefully see you again one day!
- Only slight negative is that it could have more photographs of the historical figures or building itself going up the...
「This hotel is ideally placed for exploring the Ratnapura area. The hotel was clean, service was good and the food was amazing. Sitting on my terrace watching the wildlife was wonderful.」
「Terrible experience. After a mic-up between the hotel and hotels.com, I was repeatedly threatened with legal action, and the hotel was in general not interested in resolving the issue - refused to pick up the phone and refused to access hotels.com. Terrible, terrible treatment of customers, and horrendous attitude. 」
