I was not pleased that there wasn't any daily room cleaning. You're at a beach and you get sand in your room. No one cleans it up daily and their is no broom for you to sweep it up Also, there were no towels in room and you had to go get them every day I understand why but I didn't like having to wear a wide wristband for three days You're in the sun and get a white band on your wrist!
Carol
於 2025 年 2 月住了 3 晚
4/10 不太好
Amanda
情侶出遊, 家庭旅遊, 親子旅遊
2025年2月10日
不喜歡:員工素質和設施服務
This place could have been much better. Their customer service was terrible. They would go around silencing people at the pool if they were making "too much noise" which I believed to be normal noise for pool play. The employees were rude and did not provide any assistance. They have no restaurants, and no bars as stated on Expedia.
Amanda
於 2025 年 2 月住了 4 晚
4/10 不太好
Ariana Berlin
情侶出遊, 團體旅遊, 家庭旅遊, 親子旅遊
2025年2月9日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質和設施服務
Honestly, the place has a lot of potential, it’s off the beach, pool is nice, but the staff is very rude, they don’t have any restaurants, anything to drink, we didn’t even have towels in our room. To top it off our shoes were stolen from our room, a total of 4 pairs.. we were left with what we had on. Sandals! Pay a little extra. this place will make you spend way more.
Ariana Berlin
於 2025 年 2 月住了 4 晚
10/10 有夠讚
duane
家庭旅遊
2025年1月15日
喜歡:整潔度、設施服務和住宿環境和硬體
Pool was clean and warm, very close to ocean and nice beach. Very close to town and nice walk to great dining. Room was dated but clean and spacious.
duane
於 2025 年 1 月住了 1 晚
6/10 一般般
Paula
家庭旅遊
2025年1月3日
喜歡:員工素質
不喜歡:設施服務
The location is the best part. It is right on the beach and a short walk to the shops and restaurants. The hotel itself is old and outdated, with no restaurants or bars.
The staff were nice and helpful.
Paula
於 2024 年 12 月住了 2 晚
8/10 不錯哦
Janine
親子旅遊
2024年9月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Comfortable setting. Friendly staff. Close to all. Wi-Fi is dreadful.
Janine
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Andrew
2024年6月15日
喜歡:整潔度和客房舒適度
不喜歡:住宿環境和硬體
Another great stay
Another great stay. Just have to beg for towels never available in the room.
Andrew
於 2024 年 6 月住了 1 晚
8/10 不錯哦
CARLOS,Bronx
2024年4月5日
喜歡:整潔度和住宿環境和硬體
Hotel is definitely not a high star fancy hotel. Bathrooms were super outdated. The bar was always closed. No breakfast offered. Seemed like a lonely ghost hotel. Parking was a great and I felt safe most importantly in spite of NOT seeing any security.
CARLOS
於 2024 年 1 月住了 2 晚
8/10 不錯哦
mike,Rapid City
2024年2月29日
喜歡:整潔度、員工素質和住宿環境和硬體
the property was nice right by the beach nice pools no refrigerator. expedia has the property listed wrong it is actually beach break resort if you are trying to find it on waze or google maps
mike
於 2024 年 2 月住了 6 晚
2/10 很糟糕
Ismael
2024年1月16日
不喜歡:員工素質
Ismael
於 2024 年 1 月住了 3 晚
2/10 很糟糕
Jason
2024年1月3日
不喜歡:員工素質、設施服務和住宿環境和硬體
Don't Waste Your Money! I arrived early and was charged a fee for what I thought was an early check in fee then I still had to wait until the 2:00 check in time? When I finally got to the room there were no towels so I went to the desk and given 1 towel. The property was very noisy, No Bar as advertised on Expedia, No Restaurant, No Refrigerator or access to ice for cooler, there is very little within walking distance. Completely outdated rooms in poor condition, toilet handle falling off, shower door would not close, broken and missing tile in the bathroom.
The young lady at the front desk was very nice however unfortunately I had to leave the country a day early and was told she would discuss a 1 night refund with the manager and get back to me and I have yet to hear back from anyone? I recommend that you DO NOT stay at this property!
Jason
於 2023 年 12 月住了 2 晚
6/10 一般般
Sandra
2023年8月7日
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
Great staff, clean rooms. Basic amenities.
Loved that a provate surf lesson is included in the stay!
The walls are super thin, you can hear all conversations in the neighboring rooms.
No coffee, breakfast but beach front restaurant located next door.
Sandra
於 2023 年 8 月住了 1 晚
2/10 很糟糕
Victor Hugo
2023年7月14日
不喜歡:員工素質
Victor Hugo
於 2023 年 7 月住了 1 晚
4/10 不太好
Brian
2023年4月14日
不喜歡:設施服務和住宿環境和硬體
This was my second visit and my last.
Brian
於 2023 年 4 月住了 4 晚
10/10 有夠讚
Diana
家庭旅遊
2022年7月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Staff was welcoming. Rooms had ample space. Unfortunately no toiletries compared to other hotels. Shower area was large yet shower head not great & water pressure nonexistent! Property area was lovely. Pool areas were upkept. Overall all barely met above average ratings.
Diana
於 2022 年 7 月住了 2 晚
6/10 一般般
Adria
家庭旅遊
2022年3月23日
喜歡:整潔度和員工素質
不喜歡:設施服務
This property is under renovation. The unrennovated portion is very rundown.
Adria
於 2022 年 3 月住了 3 晚
8/10 不錯哦
Christopher
團體旅遊
2022年2月20日
喜歡:員工素質和客房舒適度
The people were amazing. The Surf lessons that come with it made the whole stay worth it. My instructor Carlos was great to learn from. The hotel is nice but you can tell it needs a little bit touching up. Overall we loved the stay, we aren’t very picky
Christopher
於 2022 年 2 月住了 3 晚
8/10 不錯哦
T.
2022年2月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed access to the beach and surfing. Walkalble to Jaco. Rooms are clean and good, staff is friendly and helpful, pools are enjoyable.
T.
於 2022 年 2 月住了 3 晚
10/10 有夠讚
Randall
2022年1月30日
喜歡:整潔度、員工素質和客房舒適度
Quiet, hidden gem in busy Jaco.
This property is a hidden gem! It's a sprawling complex with several pools, and beautifully kept grounds. The rooms are a nice size with decent amenities. The hotel backs right onto the beach. You can easily walk to town and all the restaurants, shops and activities.
The only downside is that the structure has been allowed to deteriorate. Nothing is awful, but it feels like they haven't been doing building maintenance. If the staff would drop the lawnmowers and pick up a paintbrush one or two days a week, the place would be amazing.
Randall
於 2022 年 1 月住了 2 晚
6/10 一般般
Kui
2022年1月28日
喜歡:整潔度、設施服務和住宿環境和硬體
The only reason for me to choose this hotel is because the location which has access to the beach, and can use the beach facilities, which is really nice. However, there is no wifi when I get to my room, wifi seems like only works around the reception cabin area which is really inconvenient, unless you have lots of raoming/cellular data.
Kui
於 2022 年 1 月住了 3 晚
8/10 不錯哦
Eduardo
2022年1月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sugerencia
Deberían de agregar refri pequeña y coffe Market en las habitaciones
Eduardo
於 2022 年 1 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2022年1月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nada de que quejarnos todo super bien
真實旅客
於 2021 年 12 月住了 2 晚
6/10 一般般
Darren,Okotoks
家庭旅遊
2021年12月29日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
It's an older property, beautiful area just needs to be updated. Rooms are old and beds are uncomfortable, pool areas are broken and rustic needs to be redone, no swimup bar and no restaurant on site, no coffee or tea.
Surfing was ok
Darren
於 2021 年 12 月住了 13 晚
6/10 一般般
Josie
家庭旅遊
2021年11月25日
喜歡:整潔度和員工素質
Interesting place but not at all how it's described. The room, pool, and grounds were very nice, but the place has nothing at all to do with surfing. There are no lessons, and no surf boards to borrow (although if you walk 5 minutes south on the beach there is a terrific small business called Josi's that will rent them for $10 a day). It's almost like another resort took the place over but didn't replace the surfing branding, it's very odd. The beach is also pretty yucky, lots of trash and broken glass, but if you walk a few hundred feet south it's realy lovely. Other thing to know is that the restaurant is closed. This is the first place in Costa Rica we visted that didn't offer coffee in the morning which was kinda a bummer (we always like to wake up before the kids and enjoy a cup...) so you'll need to go to town for all your food and beverages. Overall it was just ok- if you're looking for a family surfing adventure this is not your place.