海德斯出租度假屋

「This booking is a SCAM! Do not waste your time. I made a reservation for my family to stay in the penthouse, to celebrate my husband’s birthday. We arrive at the building and front desk staff are unaware of any arrangements. I called the number for the “property owner” and get voicemail which directs me to call another number. That number goes to voicemail for a Ms. Jacobs, who then texts me “hello???” after I made several attempts to call her. I asked her about the booking and she was very...

「It was a nice place」

「I highly recommend this property if you’re visiting the Baltimore area. Very spacious for myself, my husband and our 4 kids. Lorraine checked in on us every other day and Mr. Derrick made sure everything was in order upon our arrival.」

「The property management has horrible communication, very unprofessional and lacks customer service. After driving 5 hrs to get to Baltimore they canceled my reservation 10 minutes before i arrived at the property and couldn't give me a clear explanation why my reservation was canceled. They offered me a property for 15 hrs. My original reservation was for 5 days. I ending up declining and driving back home which was a 5 hr drive. Horrible people. They did not care that i was traveling with a...

「I should have known it was too good to be true. I booked this on Feb. 6 2025 for a stay in March, the 11th through the 16th. I never received any information or communication from the property before our stay, as on the sight I was supposed to get an email 72 hours before arrival. They were not available the night we got there, at midnight, so we had to find another place to stay. The next morning I called the phone number to the property. I was told they would find my reservation and call me...

「I would def come back again for the views this place has to offer. Great stay with all the amenities I needed. Thank you! 」