2/10 很糟糕
Antonio
2026 年 3 月 19 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Came up with my son for March Break expecting a higher-end experience for the price. Instead, it felt like a blatant cash grab. If this is the level of experience, I would have stayed in Toronto.
The “kids zone” was embarrassing. A conference room with broken bouncy castles and unusable games. Calling that a March Break activity is misleading at best.
The worst part was the food and service. We ordered a simple takeout meal from the Maple Pub that somehow cost $86. We were told 10 to 15 minutes. It took 45 with zero communication. Staff were dismissive and made me feel like I was bothering them just for asking about my order.
When the food finally came, items were missing including drinks and desserts. My son was starving and at that point I had no energy left to deal with it.
This is the kind of experience that feels completely wrong. Overpriced, understaffed, and poor quality across the board. For a place like Deerhurst, this is honestly unacceptable. Running a business like this and charging premium prices is part of a bigger problem. People deserve better than this.
We will not be back and I would strongly recommend avoiding this place if you are expecting anything close to quality or value.
Antonio
於 2026 年 3 月住了 2 晚
