How to empty dehumidifier twice a day. Key rarely worked 3rd floor…elevator did not work. Promised it would be fixed before our stay. Weed smokers on our 3rd floor…smell awful. Water drip in bathtub. Coffee in lobby now available all day. Breakfast grab and go was a laugh.
Sharon
於 2024 年 10 月住了 6 晚
10/10 有夠讚
Alexander
2024年10月17日
喜歡:整潔度、員工素質和住宿環境和硬體
Expedia did not show the address when I was booking it. I needed a hotel at a different place (Tybee Island) so this was a really horrible experience. Expedia is a very low quality booking website that does NOT provide the address of the hotel to users when booking it. I am very disappointed and wasted 3 hours driving to the hotel instead of 5 minutes if the hotel was where it was supposed to be.
Alexander
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Kimberly
2024年10月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient and clean
Kimberly
於 2024 年 10 月住了 1 晚
4/10 不太好
Doris
2024年10月12日
Doris
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Rijo
2024年9月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Excelente
Rijo
於 2024 年 9 月住了 1 晚
4/10 不太好
Amber
家庭旅遊
2024年9月7日
不喜歡:住宿環境和硬體
The lady at the desk was really nice. She helped me the best she could but this hotel is old n smells of mold. There’s a humidifier in the room so obviously there’s been a problem here.
Amber
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Prajwal
2024年9月4日
Clean
Prajwal
於 2024 年 8 月住了 2 晚
10/10 有夠讚
Natalie
情侶出遊
2024年8月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location for everything!! Older hotel but definitely clean , quiet and safe! We love Hilton Head definitely will visit again hoping to bring my mom. The GM Susanna is amazing really makes you feel at home!
Natalie
於 2024 年 8 月住了 2 晚
6/10 一般般
Samica
家庭旅遊
2024年8月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The manager and staff is always polite an make it right
Samica
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Iran
2024年8月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cozy and convenient!
Iran
於 2024 年 8 月住了 3 晚
4/10 不太好
genaro
家庭旅遊
2024年8月3日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Uh-uh
Furniture was dated and soiled
genaro
於 2024 年 8 月住了 1 晚
4/10 不太好
Krystal
團體旅遊, 家庭旅遊
2024年8月3日
不喜歡:整潔度、員工素質和住宿環境和硬體
The property was beautiful on the outside. But the rooms looked nothing like the pictures. The bed was advertised as queens, they were definitely doubles. We even called the front desk to make sure we were given the correct rooms and told that was their queen size. The photos showed a couch in the room, which we were looking forward to and there wasn’t one in the room.
Our key cards for the room demagnetized no less than 12 times during our 2 night stay. We were told it was our phones (which we made sure to keep away from the key) and car keys causing them to demagnetize. It got extremely frustrating.
The room smelled like a mix of old cigarettes and mold and the dehumidifier was not doing much to help.
On the morning of check out they had someone in testing the fire alarms, the alarm began going off at 9 am and continued going off several times. No one from the property bothered to warn guests that this would occur, we were ready to evacuate the building.
Overall it was a convient property to the beach but not the best experience we had hoped for.
Krystal
於 2024 年 7 月住了 2 晚
8/10 不錯哦
Annika
親子旅遊
2024年7月30日
喜歡:整潔度、員工素質和設施服務
We enjoyed our stay. Hotel was located very conveniently and close to several beaches. It was the cheapest hotel on the island we could find during peak season. They offered some cold grab and go snack items for breakfast like honey buns and donuts. It was good enough for us and we would come back.
Annika
於 2024 年 7 月住了 3 晚
8/10 不錯哦
Donna
情侶出遊
2024年7月29日
喜歡:整潔度、員工素質和住宿環境和硬體
It was clean and quiet.
Donna
於 2024 年 7 月住了 3 晚
2/10 很糟糕
Dylan
2024年7月28日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bad customer service
Dylan
於 2024 年 7 月住了 1 晚
4/10 不太好
Andrew
家庭旅遊
2024年7月27日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had to run the dehumidifier in the room constantly, if you didn't run it constantly the room began to smell like urine. Very outdated rooms. Check in staff weren't very pleasant. Beds were uncomfortable. Pillows were the size of couch pillows. Would not recommend staying here if you could find another hotel.
Andrew
於 2024 年 7 月住了 2 晚
4/10 不太好
Robert
2024年7月27日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Robert
於 2024 年 7 月住了 1 晚
6/10 一般般
Chris
情侶出遊
2024年7月25日
不喜歡:整潔度、設施服務和住宿環境和硬體
My wife noticed mold on the room dehumidifier and the air vents. Neither ice machine worked. A lobby breakfast was advertised but it was a very slim selection of a few donuts and a couple of other unappetizing items. Worst of all, there was no coffee except for flavored k-cups. No coffee maker for regular coffee was there.
Chris
於 2024 年 7 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2024年7月21日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Alicia was amazingly helpful when we arrived! Arranged early check-in for I’ll and weary travelers.
真實旅客
於 2024 年 7 月住了 1 晚
6/10 一般般
Chasity
親子旅遊
2024年7月19日
喜歡:員工素質和設施服務
不喜歡:住宿環境和硬體
It was an okay stay . The beds were comfortable , but there was trash left under the chair in our room , there was a hole in the floor , the shower made a annoying high pitch noise the whole time I was in the shower believe it was the shower head . And there was mold on our curtains .
Chasity
於 2024 年 7 月住了 1 晚
4/10 不太好
Jennifer
2024年7月18日
喜歡:員工素質
不喜歡:住宿環境和硬體
Jennifer
於 2024 年 7 月住了 1 晚
6/10 一般般
Valerie
2024年7月18日
喜歡:員工素質
Valerie
於 2024 年 7 月住了 1 晚
8/10 不錯哦
Bojan
2024年7月15日
喜歡:員工素質
Good price and location. Thank you!
Bojan
於 2024 年 7 月住了 1 晚
8/10 不錯哦
Robert
家庭旅遊
2024年7月15日
喜歡:整潔度、員工素質和住宿環境和硬體
The towel/washcloth swap everyday SUCKS! Please buy more towels and washcloths for the rooms and stop making your guest turn in the used ones every morning and then wait till late afternoon before you return the fresh ones. This system is CRAZY! Never seen this before. You had smokers that were smoking on the balcony sitting beside the no smoking sign and the front desk help done nothing to resalve the issue.