We were met by a closed lobby entrance due to constuction with woefully undersized signage directing us to the back and phone number if no one was there. A guest let us in a side entrance. Not a big deal unless youve already unpacked the car with two kids in tow. The night clerks tend to be in a small side office. There is no bell or direction on how to contact them. I tried to remain quiet and wait patiently until i had to raise my voice to announce our presence, and ask is anyone here. Again, not a big deal unless you just got off an interstate at 8:30PM after a marathon drive. Pool is very nice and warm. Room is large and generally clean. We did find out our in-room fridge was broken when opening it, and the floor flooded with defrost-water. It explained a hum we had in the room. It was a siezed compressor motor that was turning on, overheating, and tripping the internal breaker. That spooked me due to possible electrical fire, so i pulled the fridge out and unplugged it for the night and informed the front deak when we left in the morning. The free breakfast is large and nice, compared to any "free continenetal breakfast," but food is mass-produced and a little "meh." Seating is very limited during the rush. I have a theory that the breaksfast spread is not "free," since this room was about $70 more than comparable competition. Despite the complaints, I would stay here again after trying the other amenities-comparable location in Washington CH area.