I would skip this retreat if you are looking for a nice Onsen. Our cabin was not properly cleaned, where we saw visible dust, cobwebs, and a giant spider! The view from our cabin was not like the gorgeous pictures on their listing. We were quite disappointed overall, especially with what we paid.
Kevin
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Andrew
情侶出遊
2024年10月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed in a ryokan with a private onsen with kaiseki meal package and had a great time.
Staff was attentive and helped transport you around the facility via golf cart at request - this helped immensely with luggage transportation up and down the hillside that the property sits on.
The kaiseki meals were well prepared and the staff spoke some English.
Andrew
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Elizabeth
情侶出遊
2024年10月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hakone Retreat is a gorgeous getaway with a wonderful staff that is always available to assist you. We stayed in one of the private onsen villas, room 3, and it was absolutely everything we could dream of. The hours of operation for the entire property take a little getting used to (the cafe, the lounge and woodside restaurant) but we figured it our and had a fantastic, relaxing time.
Elizabeth
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Ko
2024年10月4日
喜歡:整潔度、員工素質和住宿環境和硬體
Ko
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Marlon
情侶出遊
2024年9月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our room was beautiful, we even had a piano inside. Our bed had a really nice view of the little garden, where the open air onsen was located. The onsen was clean and it was so nice to sit in the warm water and take in the serene beauty of the place. The staff was really nice and took us by car to our room and to the busstop, they even wanted to take us to the restaurant, but we decided to walk. The breakfast was a gorgeous japanese style breakfast, which we got in our own separate room in the restaurant.
All in all, would definitely recommend.
완전한 휴식이 되었던 스테이! 기대이상으로 좋았고 주변을 걷기에도 좋았습니다. 방안에 히노키탕 와인셀러 스피커 공기청정기 벽난로까지 다 갖추어져 있어 만족스러웠습니다. 일본식 조식도 맛있었고 직원들도 모두 친절하셔서 좋은 기억뿐인 곳!
Sangji
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Claris
2024年7月27日
喜歡:整潔度、員工素質和住宿環境和硬體
Lovely place.
Claris
於 2024 年 7 月住了 2 晚
10/10 有夠讚
Daisy,Northridge
2024年7月11日
Daisy
於 2024 年 7 月住了 3 晚
10/10 有夠讚
Salvador
情侶出遊
2024年7月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
kind staff, clean and beautiful location
Salvador
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Anna
家庭旅遊
2024年6月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic. We will be back.
Anna
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Shan
2024年6月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Such a beautiful property and the staff were very kind and attentive. The private onsen in your villa is very relaxing and the villa itself is well equipped and very nice. There is a bus stop right outside the property so getting to and from here is a breeze. Overall I had a great experience here and I would recommend it to anyone visiting in Hakone.
Shan
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Andrew
2024年4月21日
喜歡:整潔度、員工素質和住宿環境和硬體
The rooms are incredibly peaceful and relaxing, just what we needed after a lot of hiking earlier in the week.
The dinner we had was delicious at the restaurant.
The team also helped correct a billing issuer very fast and diligently. We enjoyed it so much that wish we had stayed longer!
Andrew
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Noel
2024年4月5日
喜歡:整潔度、員工素質和住宿環境和硬體
Noel
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Jason
2023年11月18日
喜歡:整潔度、員工素質和住宿環境和硬體
Jason
於 2023 年 11 月住了 1 晚
10/10 有夠讚
真實旅客
2023年10月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 10 月住了 1 晚
6/10 一般般
Barry
2023年7月29日
Barry
於 2023 年 7 月住了 2 晚
10/10 有夠讚
真實旅客
2023年6月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Okcs Retreat Hakone Villa Reciew
Without question, Okcs Retreat Hakone Villa was the most gorgeous resort stay my wife and I have had in our lifetime. Stepping into the cabin was an otherworldly experience; the fresh smell of mixed pine and cedar throughout was marvelous and having the experience of enjoying private onsen provided us the calmness we were looking for after the hustle and bustle of both Tokyo and Kyoto. The experiences of staying with this resort accentuates and celebrates the landscape it surrounds, in tandem, inviting those who stay here a beautifully characteristic landscape of the rural Japanese mountains. The beauty of Hakone wouldn’t have felt as special without having stayed here. Thank you so very much for a wonderful and beautiful memories my wife and I can share indefinitely.
真實旅客
於 2023 年 6 月住了 2 晚
10/10 有夠讚
Terence
2023年4月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great service
Check in was done in the room itself, service staff was superb. even check out was done in the room. Villa had no TV but provided a great sound system to play your favorite music for max relaxation during your stay.
Terence
於 2023 年 4 月住了 2 晚
10/10 有夠讚
Sara
情侶出遊
2023年3月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Incredible hotel!! Deep in the Hakone mountains you instantly feel close to nature. We stayed in a private Villa - vs in the hotel - and it was incredible. Well designed, spacious, and built for relaxation with your own semi private onsen. If coming to Hakone to relax, this is a great place to stay. Local bus stop is also a 1 min walk from hotel property which made getting into town and doing some tourist site seeing super easy when we realized you have to call ahead of time to schedule taxis ( Vs instant taxis in Tokyo and kyoto). Would absolutely stay here again ,