Upon arrival at 6:00pm there was no one at the front desk, I used the phone to get the front desk person but got no answer. It stopped ringing after awhile, I hung up and called 2 more times, same result. I finally saw the lady in the back room and got her attention to get checked in. After getting to my room the lady did call to ask if everything was ok and I said it was, a few minutes later I called to ask where the ice machine was and again no answer, went downstairs used the phone at the front desk, no answer, found the lady in the back room to help me. The room was clean, comfortable and quiet, getting checked in was a little difficult.