Don't be fooled by the outside appearance. There are no USB wall chargers, only built for plug-ins - it's 2024 guys, you need to update that! You'd think they'd have a plug to spare, but NO! They were kind enough to charge my devices for me, I'll give them that, but come on! I had to BUY new ones because no one helped.
Also, I tried to call, asking about a related matter, but the accent was so thick I couldn't understand what she was saying. I much prefer it being written and sent through email if a language barrier is going to be an issue