Amazing magic in Penang Hills! Loved this place and its environment! Stayed in Jasmine villa, which as a bonus surprise actually does include a karaoke set like the other villas — once we exhausted the 100 English songs available, we just looked up our own songs using WiFi. :)
Free pick up/ drop off by hotel from airport is only 2pm and 4pm, getting this information from management was a bit more difficult than it needed to be so here it is. Otherwise, airport is 40rm, Georgetown 80rm, Batu Ferringhi 100rm or more. Ask the driver if you need to get to an actual supermarket for food items beforehand (or do this shopping before your pick up), or your only option will be hawker takeaway and a minimart nearby. The hill road to the resort is doable by regular car but very bumpy and hard to navigate, so like others I advise using the resort shuttle contacts, don’t assume a Grab will take you in.
Beautiful walks nearby, we did the farm loop through to the river bank and back, and a little bit up to the Thai temple which according to maps.me would continue to the “Heaven Hill viewpoint” (1 hr 10mins one direction). It feels really gorgeous to be right in the middle of such greenery.
The pool was a welcome respite from the heat, resort grounds are beautifully landscaped. Staff were attentive and friendly, thumbs up! Resort includes oddities like a resident peacock and birds as part of their attractions — hopefully the unique design, ambience, and nature itself is enough for you!