Unsafe check-in, standing outside, behind a bulletproof glass, while the clerk goes back to a desk across the lobby to check you in. If its so unsafe, I didn’t want to stand there waiting. No hot water for the shower. Waiting for coffee in the morning (0800) Wanted to enjoy my coffee sitting by the pool, which says closed dusk to dawn, not unlocked at 08:30, to use the tables and chairs.