The room is fairly clean, but only 2 pods for the single serve coffee maker. Only 4 hangers in the closet. Booked an accessible room with a roll in shower, but there is just a tub, so that isn't helpful. There is a bench at the back of the tub, but that wasn't helpful for my bff. The beds are comfy, but the pillows were not to her liking. The drink selections in the grab and go case in the lobby are geared mostly towards energy type drinks, like no tonic water, no ginger ale. The shuttle driver for the free shuttle from the airpirt was professional and helped with our bags. He was also gentlemanly in assisting my friend up into the van and again departing the van.This is my 2nd stay at this property for a pre-cruise night, and I will likely not stay here again. If everyone/everything was as great as the shuttle experience, this would be a great property! Not awful, just not nice and welcoming. The pool area is nice and somewhat special, so that would be great for guests staying more than one night!