「During my recent four-night stay at a hotel, I was thoroughly disappointed by several key factors. Firstly, the mattress was old and uncomfortable, lacking proper support and featuring uneven springs that made it impossible to get a good night's sleep. Additionally, the towels provided in the room were in poor condition, with frayed edges, tears, and even holes. This lack of attention to cleanliness and guest comfort was disheartening. Lastly, the hotel manager's poor hospitality manners further...