The hotel was a very close walk from the train station, which was fantastic as Florence is not very easy to get around by vehicle. We arrived early and found the directions provided by staff to be very accurate and easy to follow. The hotel was well marked. We were able to leave our luggage at the hotel, and toured around Florence for a bit, but were able to check in early (around noon) as our room was ready. Andrea checked us in and was a wealth of knowledge. Provided lots of great recommendations as well as a map of the city. As with many “airbnb” style accommodations, staff was only present during the day, but was very clear in when they’d be on site and how to reach them after hours (which we didn’t need to do). We stayed in a double room, it had everything we needed, was very clean (and cleaned daily by staff while we were out), and spacious. Although it is in a very old building the room was up to date and comfortable. I had read a review prior to coming about there being bugs in some rooms, or in the beds, but we checked our bed thoroughly and the mattress was immaculate. Windows have no screens (as in all of the places we stayed in Italy), so I could see that bugs may be able to access the room that way by chance.
The breakfast each morning was a great! Fantastic cappuccinos, lots of variety with hot and cold options, pastries and fruit. Overall a great stay!