I was upset because when I arrived the front desk person was surprised. She asked me to step aside. After five minutes she assigned me my room. It was not the room I booked. It was a smaller room though comparable. I called from desk. They blamed the “third party”. The complimentary breakfast was quite good. Noisy area and a very busy street.
DARRYL
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Ivan
2024年11月2日
喜歡:整潔度和員工素質
Staff very nice and friendly, property was decent, weird wall design choice on the floors… gives a weird impression, maybe try some wallpaper? Breakfast was delicious, lacking juice options. Very decent hotel but except for the staff nothing exceptional
Ivan
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Louis
情侶出遊
2024年11月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great room no carpet
Louis
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Jacqueline
2024年10月30日
喜歡:整潔度和住宿環境和硬體
The beds were comfortable and the hotel was very clean!
Jacqueline
於 2024 年 10 月住了 3 晚
4/10 不太好
Charissa
2024年10月27日
不喜歡:整潔度和住宿環境和硬體
Definitely catfished on this one! I guess they’ve renovated a handful of rooms and posted those photos online (and in the elevator)… I based my booking on this, sadly. Dated and sad. Also, the bathroom was dirty in the corners and the carpet was gross throughout - socks were black. Also, zero security on the side doors: sometimes you needed your card, other times you didn’t... I didn’t bother bringing my concerns to the front desk as we had only booked 2 nights and didn’t spend much time at the property. There are many other hotels in the area and it’s important you stay anywhere but here.
Charissa
於 2024 年 10 月住了 2 晚
6/10 一般般
Onlee
2024年10月27日
Onlee
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Holly
情侶出遊
2024年10月21日
喜歡:整潔度和員工素質
Pop machines didnt work on the executive wing.
Holly
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Daniel,Co GP
情侶出遊
2024年10月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All good
Daniel
於 2024 年 10 月住了 1 晚
4/10 不太好
DIMPLE
情侶出遊, 家庭旅遊
2024年10月19日
不喜歡:員工素質和住宿環境和硬體
Very old building , online photos and actual property is totally opposite. Poor staff service - very slow service . Whole family waited for 25 minutes at reception and were not attended by staff. Room heater was not working. We didn’t felt safe at the property.
DIMPLE
於 2024 年 10 月住了 1 晚
6/10 一般般
Abbas,Calgary
家庭旅遊
2024年10月19日
喜歡:整潔度和員工素質
The cooling system in the room was extremely noisy, making it impossible to rest at night, so we had to turn it off completely.
Abbas
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Brenden,Wabasca
2024年10月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Such a nice place to stay for the weekend
Brenden
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Brenden,Wabasca
2024年10月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love staying at the royal hotel, I’ve been staying there for years now and they always provide excellent service whenever I come to stay
Brenden
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Tamara
2024年10月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I really enjoyed my stay at the property Oct15-17. Staff was absolutely amazing, very friendly and accommodating. The room was nice and clean, had coffee and tee options . Breakfast was included and the restaurant seemed really nice. I chose to eat somewhere else since there were so many dining options in the area. Hotel is also really close to WEM maybe a 25 minutes walk. It was a very pleasant experience and I will definitely stay there again!
Tamara
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Bryan
家庭旅遊
2024年10月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I would give five stars for the food service but on the second day, the lady that provided food service seemed like unpleasant to do her job as she was frowning after us requesting a table near the window.
In our room, the air filter on the airconditioning was filled with dust, same with the hair dryer.
Bryan
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Jennifer
家庭旅遊
2024年10月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was clean and staff were friendly
Jennifer
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Jodie
情侶出遊
2024年10月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect for a short stay.
Jodie
於 2024 年 9 月住了 2 晚
8/10 不錯哦
Lacey
2024年10月14日
喜歡:員工素質
Lacey
於 2024 年 9 月住了 1 晚
8/10 不錯哦
brandi,Dawson Creek
2024年10月13日
喜歡:整潔度、員工素質和住宿環境和硬體
brandi
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Waunita
2024年10月13日
喜歡:整潔度、員工素質和住宿環境和硬體
Waunita
於 2024 年 9 月住了 1 晚
6/10 一般般
Matthew
2024年10月9日
Matthew
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Donald
2024年10月9日
喜歡:整潔度、員工素質和住宿環境和硬體
I like staying at the Royal Hotel because: it is quiet, rooms do not face a busy road, HVac system is quiet and efficient and not noisy, rooms are well equipped with a sitting area to watch TV or do work.
Donald
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Mary Ann
寵物同遊, 家庭旅遊
2024年10月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front desk staff- Min was friendly and accomodating.