Our air conditioning broke and started suddenly leaking a lot of water, I went down immediately to inform the staff. They were very quick in getting us moved to a different room which was good if a bit annoying, by the time I went back to move our stuff to the new room there was a large puddle on the floor. We were moved quickly which was good, but meant that we were hurried in getting our things and ended up leaving some clothes by accident. I went down to talk to staff the next day and was told housekeeping had already cleaned the room and they hadn't given any clothes to the lost property. Quite infuriating to have to move room due to a leakage, then to also lose our clothes as well. I was told to go back the next day incase they showed up, they did not. The staff were very helpful during the night when we had to be moved, but I was quite disappointing with the lack of care and effort in the morning when I was trying to get our possessions back