While I appreciate Edinburgh was busy due to a big music concert, the marathon and it being a English Bank Holiday weekend, the hotel were clearly charging a premium which wasn't deserved!
For the price, I've experienced significantly better accommodation throughput the world.
Some of the opportunities :
- poor water pressure in the shower
- washbasin was cracked
- headboard was tatty and deteriorated
- brown stains on the net window curtains
- no complimentary bathroom extras
Thanks for taking time to review my concerns
David
於 2023 年 5 月住了 3 晚
4/10 不太好
真實旅客
家庭旅遊
2021年6月10日
喜歡:客房舒適度
不喜歡:員工素質和住宿環境和硬體
Worst service Hilton hotel
Checked in at 3am and was told we can park off street as car park was full. Got the ticket on the next day.
Requested one bed but ended up two single bed as we travel with little one. The reception was so rude. How disappointed
真實旅客
於 2021 年 5 月住了 3 晚
8/10 不錯哦
真實旅客
2020年9月19日
真實旅客
於 2020 年 9 月住了 2 晚
10/10 有夠讚
Dan
2024年11月4日
Friendly and helpful staff. Room was nice. Drinks reasonably priced. Not a great deal of choice eating out though unless you’re prepared to walk some distance.
Dan
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Duncan
2024年10月27日
喜歡:整潔度、員工素質和住宿環境和硬體
Enjoyed our stay and good location
Duncan
於 2024 年 10 月住了 2 晚
4/10 不太好
Benjamin
家庭旅遊
2024年10月27日
不喜歡:住宿環境和硬體
Overpriced hotel for the service, not in great condition, poor service - would avoid in the future
Benjamin
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Ionut
情侶出遊
2024年10月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel! Clean, quiet, big room, nice breakfast and lovely lebanese restaurant inside the hotel for dinner (Sofia’s Lebanese)!
Location is perfect, walkable distance to the wonderful old and new town of this amazing city!
Ionut
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Sandra
家庭旅遊
2024年10月20日
喜歡:員工素質、設施服務和住宿環境和硬體
The staff at the reception were very friendly and helpful. The room was also fine and clean. The breakfast was delicious, but there could be a slightly bigger choice. Overall, very nice. Also, the location is very close to the city center.
Sandra
於 2024 年 10 月住了 4 晚
10/10 有夠讚
Darren
商務旅客
2024年10月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice comfortable rooms
Darren
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Gobiga
2024年10月17日
Gobiga
於 2024 年 9 月住了 5 晚
10/10 有夠讚
Lisa
團體旅遊, 家庭旅遊
2024年10月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Parking was an issue. Otherwise this property was excellent.
Lisa
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Lisa
家庭旅遊
2024年10月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel, very friendly staff and the breakfast was good
Lisa
於 2024 年 10 月住了 2 晚
6/10 一般般
George
家庭旅遊
2024年10月13日
喜歡:整潔度和員工素質
Room tight, breakfast ordinary
George
於 2024 年 10 月住了 1 晚
10/10 有夠讚
GINALDO
團體旅遊
2024年10月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel novo com bom café da manhã e quarto confortável.
GINALDO
於 2024 年 9 月住了 3 晚
8/10 不錯哦
helen
2024年10月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was nice, clean and the staff were lovely. Breakfast was good when I went early, but later, not so much. Room was really comfortable and I slept really well.
Not the hotel's fault and I should have researched better but it was a little further out of the part of Edinburgh than I needed and wanted to be. But like I said - that was my mistake not a fault of the hotel. All told I would stay there again.
helen
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Jessie
2024年9月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Jessie
於 2024 年 9 月住了 4 晚
10/10 有夠讚
Dennis
情侶出遊
2024年9月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice sized rooms close to the train station and major tourist sites.